Jack Henry & Associates, Inc. announced that New Peoples Bank is leveraging Jack Henry's open technology to improve customer experiences and continue to grow. The Honaker, Virginia-based bank is an established pillar to the communities that make up Central Appalachia, offering a full range of banking and financial services for both retail and commercial clients, including a strong focus on commercial real estate. Over the last 25 years, the bank has adapted and expanded to meet the needs of the local communities.

Now, with $800 million in assets, it operates 17 branches across Virginia, Tennessee, West Virginia, and North Carolina. To sustain this growth while delivering an improved customer experience, New Peoples Bank invested in Jack Henry's modern core processing solution. Jack Henry's open infrastructure will help the bank automate and streamline operations and optimize its existing offerings. The bank will also leverage the Banno Digital Platform?

to drive a seamless, consistent, and cohesive experience that meets the needs of both its retail and business customers. Additionally, the transition to a fully outsourced environment will enable employees to continue to focus on building and nurturing client relationships. Jack Henry's single platform approach was a driving force behind the bank's decision to leverage the company's technology.