ING announced the appointment of Marnix van Stiphout as chief operations officer and chief transformation officer (COO/CTO) and member of the Management Board Banking. Marnix takes up his position on 1 September 2021, succeeding Roel Louwhoff, who stepped down from the Management Board Banking on 1 August 2021. Marnix van Stiphout has broad banking experience with deep expertise in operations and transformation programmes across Wholesale and Retail Banking, as well as orchestrating, streamlining and improving global and local processes, including for Know Your Customer (KYC). His appointment has been approved by the European Central Bank.