BECOMING A RESPONSIBLE DIGITIZED RETAILER DELIVERING HIGH-VALUE AND DURABLE SERVICES
2016 - 2018
2018 - 2020
> 2021
everyday au service de nos clients
everyday companion of our customers
POWERFUL
BEST-IN-CLASS
RESPONSIBLE DIGITIZED RETAILER
DELIVERING HIGH-VALUE AND
LEADER
OMNICHANNEL
DURABLE SERVICES
RETAILER
3
OUR STRATEGIC PLAN EVERYDAY
3 main ambitions to become a responsible digitized retailer delivering high-value and durable services
Build a digitized
omnichannel retail
Scale the next in-home
Lead durable
subscription-based
behaviors
assistance service
4
BUILD A DIGITIZED OMNICHANNEL RETAIL
Best-in-class online capacities
>50% of total Capex invested by 2025 to offer the best experience
A profitable and digitized store network, fostering the expertise of
salespeople and digital footprint
An uncompromised acceleration to offer high-value products to all
>30%
50%
100%
online revenue
of online revenue
of stores
penetration by 2025
from Click & Collect
profitable by 20251
1. Group owned stores perimeter
5
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Disclaimer
Fnac Darty SA published this content on 21 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 October 2022 09:59:06 UTC.
Fnac Darty is No. 1 in France for distribution of cultural and leisure products. The group's activity is organized into 4 divisions:
- distribution of cultural and IT products and consumer electronics: books, toys, gaming consoles, music CDs, telephones, IT products (computers, tablets, peripherals, software, etc.), hi-fi products (televisions, stereo systems, DVD readers and recorders), cameras and video recorders, MP3 players, DVD films, household appliances, etc. The company operates through a network of stores (owned nearly 1,000 points of sale as of the end of 2023 worldwide) and via the Internet;
- sales of photo developing services;
- distribution of event tickets: concerts, theater productions, operas, expositions, circuses, museums, etc.;
- travel sales (Fnac Voyages).
Net sales are distributed geographically as follows: France and Switzerland (82.7%), Iberian Peninsula (9.3%), Belgium and Luxembourg (8%).