Datadog, Inc. announced Datadog On-Call, a modern on-call experience with observability-enriched paging and seamless incident management workflows. Datadog On-Call instantly coordinates teams with relevant context for faster issue resolution, better incident control and improved collaboration. DevOps, SRE, Security and IT Operations teams need to maintain high levels of service, but they face challenges such as overwhelming alerts, confusion over dynamically shifting service ownership, disjointed paging strategies, coverage gaps and scheduling issues that make it difficult to understand, prioritize and resolve issues quickly.

Traditional on-call systems offer workflows only for paging, while point solutions do not offer observability context, workflows or data, resulting in information gaps that lengthen resolution times. By unifying observability and paging into one seamless platform, Datadog On-Call solves these issues and eliminates the inefficiencies of multiple disjointed tools, allowing engineers to focus on resolving incidents quickly and effectively without the added stress of switching contexts or missing critical information. Datadog On- Call helps DevOps, SRE, security and IT Operations teams: Act Quickly and Stay Informed: Paging with integrated observability and seamless incident management ensures critical insights and data are readily available within a single platform, eliminating the need for context switching.

Connect with the Tools They Use Every Day: On-Call integrates with a rich ecosystem of third-party monitoring, alerting and service management tools so teams don't have to learn new workflows or spend resources on training. Ensure Clear Service and Team Ownership: Break down knowledge silos and avoid confusion by associating teams with their respective services to simplify configuration, address ownership gaps and ensure the right responders are paged during an alert. Instantly trace upstream and downstream services affected by an outage or issue.

SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, log management, user experience monitoring, cloud security and many other capabilities to provide unified, real-time observability and security for customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.