CTM
Sustainability
Report
FY2022
1
Sustainability Report
Our Purpose | 4 |
Our Sustainability Strategy | 6 |
Principles of Governance | 10 |
Planet | 16 |
People | 20 |
Prosperity | 24 |
Conclusion | 32 |
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Driving sustainability throughout our business
Corporate Travel Management Limited ('CTM' or 'the Company') presents its FY22 Sustainability Report which provides an update on progress during the year and plans for FY23. CTM continues to work towards improving oversight and management of sustainability issues and risks over the long term.
CTM's Sustainability Strategy continued to evolve in FY22 but not at the speed the Board would have liked, with the prioritisation of shorter-term issues required to manage the disruptive impacts of COVID-19 and the challenges created from the rapid recovery in demand in the fourth quarter.
CTM appointed a Global Head of ESG and Sustainability to oversee ESG in May 2022 who will review and oversee execution of our global Sustainability Strategy with the support of the Board and the senior leadership team globally. In FY23, we will focus on better defining sustainability materiality, including a deeper understanding of key stakeholders' perspectives and development of a relevant data set to assist monitor the execution of our Sustainability Strategy into the future.
In FY22, we measured our Scope 1, 2 and Scope 3, Category 6 - Employee Travel GHG emissions, allowing us to better understand its carbon footprint. In FY23, we will develop Scope 1 and 2 GHG emission targets and further define and measure our Scope 3 GHG emissions that are material to the business.
Our Sustainability Strategy has four key pillars - Governance, Planet, People and Prosperity. The following report provides an update on FY22 achievements and developments, and an outlook for FY23 under these four pillars.
Looking further ahead, our longer-term success is dependent on meeting the expectations of our key stakeholders including our people, clients, suppliers, industry partners, shareholders, investors and financiers. In FY23, we want to deepen our understanding of our stakeholder expectations and adjust our Sustainability Strategy to reflect priorities.
By combining innovative thinking with long-term planning and collaboration, we are confident that we can balance economic drivers with environmental, social and governance sustainability initiatives for the benefit of all our stakeholders.
We have drawn on the following resources to guide us in our sustainability journey:
2022 REPORT ANNUAL | MANAGEMENT TRAVEL CORPORATE
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Our Purpose
Established in 1994, CTM's clear purpose has remained unchanged; that is to continue to deliver an enhanced value proposition to our clients and their corporate travellers.
CTM's culture is founded on the principle of empowering its people through good processes coupled with excellent training. Our commitment to deliver a strong return on investment to clients is underpinned by intuitive industry-leading technology and highly personalised service. The sustainability performance we deliver within CTM is inextricably linked to our vision, mission and values, summarised below.
Our purpose is to be recognised as the global leader in travel management solutions, an innovative and inspiring company of choice for our stakeholders which improves customer experience and brings positive change.
Our Vision | Our Mission |
To be recognised as the global leader in travel management solutions - an entrepreneurial, innovative and inspiring company of choice for employees, customers, partners and shareholders.
Our Values
To be travel management leaders in all regions in which we operate, using innovative technology to improve the customer experience and bring positive change to the market.
Exceed to Service | Innovate to | Trust to Succeed |
Excellence is a habit | Generate | Belief is what |
not an act | Innovation in thinking | makes a person, |
and doing what | team, company and | |
nobody else does | community stronger |
Empowered to
Achieve
The power to make the right decision to achieve great results
Collaborate to | Recognise to | Play to Win |
Perform | Reward | People are successful |
Through teamwork | Celebrate and | when they have fun in |
wonderful things will | acknowledge when | what the do |
be achieved | we have accomplished | |
something special |
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CORPORATE TRAVEL MANAGEMENT | ANNUAL REPORT 2022
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CTM - Corporate Travel Management Ltd. published this content on 26 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 October 2022 02:17:07 UTC.