- Bombardier’s groundbreaking Smart Link Plus connected aircraft program wins 2022 Mercuriades award
- Bombardier’s ongoing investments in innovation and homegrown talent have contributed to the strength of the Canadian aerospace industry and a culture of technological excellence
Bombardier’s Smart Link Plus program is an advanced aircraft health monitoring system capable of interpreting real-time flight systems data and generating alerts while an aircraft is in flight as well as on the ground. Access to this previously untapped data allows flight and maintenance crews to prioritize aircraft service needs and proactively dispatch, troubleshoot and track fixes, and substantially minimize costly aircraft downtime. Proactive alerts generated via Smart Link Plus enable Bombardier’s customer service network to speed up response times and resolve issues more effectively.
“We are delighted to have this prestigious recognition of our transformative Smart Link Plus technology,” said
The heart of the program is the Smart Link Plus box – an advanced Health Monitoring Unit (HMU) “smart” box capable of generating key data for customers, enabling them to increase the operational efficiency of their aircraft and minimize return-to-service times through data-driven decisions.
With a view to offering the system as a retrofit for its in-service aircraft and to eventually sharing decision-critical information across the company’s entire worldwide fleet, Bombardier collaborated with
Currently, more than 97% of operators of production Global 7500 aircraft equipped with the hardware are subscribed to Smart Link Plus services. The hardware has been recently certified for aftermarket installation on most of the company’s in-service Challenger and Global aircraft models and has been introduced as a baseline equipment in the new Challenger 3500 aircraft.
To facilitate wider adoption, Bombardier is offering Smart Link Plus hardware to customers free of charge, with installation and subscription fees extra. Moreover, the company is already working to expand the capabilities of the program. Bombardier is collaborating with
“Smart Link Plus is far more than a simple evolution of service,” added Gallagher. “It represents a quantum leap in our customers’ ability to predict and manage unscheduled maintenance events and provides a whole new level of peace of mind, predictability and responsiveness.”
About Bombardier
Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals. Bombardier aircraft are also trusted around the world in special-mission roles.
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For Information
Anna Cristofaro
Bombardier
+1 514-855-8678
anna.cristofaro@aero.bombardier.com
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2022 GlobeNewswire, Inc., source