BHP Mt Arthur Coal | ||||||
Community Complaints Summary | ||||||
Community Response Line # 1800 882 044 | ||||||
Period: | November 2019 | |||||
Date | Time | From | Issue | Lodgment type | Investigation and response to caller | |
Investigation revealed weather conditions were suitable for | ||||||
blasting at the time. Results indicated overpressure noise | ||||||
and ground vibration levels were within regulatory criteria. | ||||||
4/11/2019 | 10.51am | Denman Road | Blast Vibration | Community Response Line | Caller advised of investigation results. | |
Investigation revealed the existing bus pick up/drop off | ||||||
point would be better suited to a different location to allow | ||||||
Off-site bus pick up/drop off | for improved traffic flow and parking options. Caller | |||||
4/11/2019 | 5.00pm | Singleton | point | Community Response Line | advised of investigation results. | |
Investigation revealed operations had been modified. Dust | ||||||
monitoring results indicated levels were within regulatory | ||||||
criteria. Caller advised of investigation and monitoring | ||||||
7/11/2019 | 12.59pm | New England Highway | General Dust | Community Response Line | results. | |
Operations were modified. Dust monitoring results | ||||||
indicated levels were within regulatory criteria. Caller | ||||||
10/11/2019 | 10.41am | Racecourse Road/Sheppard Avenue | General Dust | Community Response Line | advised of investigation and monitoring results. | |
Investigation revealed operations had been modified. Dust | ||||||
monitoring results indicated levels were within regulatory | ||||||
criteria. Caller advised of investigation and monitoring | ||||||
12/11/2019 | 2.29pm | Racecourse Road/Sheppard Avenue | General Dust | Community Response Line | results. | |
Investigation revealed no unusual mining operations were | ||||||
occurring at the time. Noise monitoring results indicated | ||||||
noise levels were within regulatory criteria. Caller advised | ||||||
28/11/2019 | 10.08pm | Roxburgh Road | Operational Noise | Community Response Line | of investigation and monitoring results. | |
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BHP Group plc published this content on 03 January 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 January 2020 08:16:10 UTC