Mark Gillett

Director/Board Member at QUALTRICS INTERNATIONAL INC.

Technology Services

Commercial Services

Communications

Profile

Mark Gillett is a Managing Director and Head of Value Creation.
He originally joined Silver Lake in 2009 to lead the value creation efforts of Silver Lake in Europe.
He rejoined the firm in his current role in 2013 following a period serving as Chief Development and Chief Operating Officer of Skype Global S.à.r.l, a former portfolio company, and as a Corporate Vice President of Microsoft.
At Skype and then at Microsoft, Gillett drove acceleration of Skype’s growth strategy and led its integration following Microsoft’s acquisition of the business.
While at Microsoft, Mark also oversaw the broader growth of Microsoft’s enterprise and consumer communications, cloud, software and services portfolio.
He is based in Menlo Park, and previously worked in the firm’s London office.
He works closely with CEOs and their teams across the Silver Lake portfolio, serves on the board of directors for WP Engine and Relativity, and has previously served on the board of directors for Quorum Software and European Directories (the holding company for DTG, Fonecta and Herold).
Prior to Silver Lake, Mark was a Managing Director and Partner leading the High Technology, Telecoms and Private Equity practice at Alvarez & Marsal (“A&M”).
At A&M, he specialized in operational diligence, performance improvement, growth acceleration and turnaround management of online, consumer and enterprise software and other technology enabled businesses.
While at A&M, he served in interim leadership positions and advisory or operating roles including at Lehman Brothers Holdings International, ADT/Tyco (France), Navigon AG, and iSOFT plc.
He also led engagements with several leading private equity firms.
Mark holds twelve US and several international patents in the fields of networking, communications and security and is a Member of the British Computer Society, a Fellow of the Institute of Directors and Member of the IT Service Management Forum.

Mark Gillett active positions

Companies	Position	Start
QUALTRICS INTERNATIONAL INC.	Director/Board Member	27/06/2023
The Institut Luxembourgeois des Administrateurs	Corporate Officer/Principal	11/08/2010
Institute of Service Management	Corporate Officer/Principal	12/08/2010
Relativity ODA LLC Relativity ODA LLC Packaged SoftwareTechnology Services Relativity ODA LLC develops system software. It offers web-based e-discovery applications to manage large volumes of electronic evidence from litigation or investigation. The company was founded by Andrew Sieja in February 2001 and is headquartered in Chicago, IL.	Director/Board Member	30/04/2021
Silver Lake Management Co. LLC Silver Lake Management Co. LLC Investment ManagersFinance Silver Lake Management Co. LLC (Silver Lake Management) is a private equity firm, a subsidiary of Silver Lake Group LLC founded in 1999 by Jim Davidson and David Roux. The firm is headquartered in Menlo Park, California with offices in San Francisco, New York, London, Hong Kong and Singapore.	Private Equity Investor	31/12/2008
WPEngine, Inc. WPEngine, Inc. Data Processing ServicesTechnology Services WPEngine, Inc. develops WordPress digital experience platform. The firm offers a WordPress VIP-type experience for smaller-scale websites and hosting and security service for bloggers and small businesses. The company was founded by Jason Cohen, Aaron Brazell and Ben Metcalfe in 2010 and is headquartered in Austin, TX.	Director/Board Member	31/12/2017

All active positions of Mark Gillett

Former positions of Mark Gillett

Companies	Position	End
Quorum Business Solutions, Inc. Quorum Business Solutions, Inc. Packaged SoftwareTechnology Services Quorum Business Solutions, Inc. engages in the provision of energy business management software solutions and consulting services. Its products include accounting; field measurement; land management; marketing and logistics; production operations; transportation and storage; and document management. It also offer services such as readiness, deployment, education, and outsourcing The company was founded by R. Scott Leeds and Bruce E. Wartell in 1998 and is headquartered in Houston, TX.	Director/Board Member	31/08/2018
Skype Technologies SA Skype Technologies SA Specialty TelecommunicationsCommunications Skype Technologies SA provides communications services via the Internet. The company’s Skype software serves individuals and businesses to make free video & voice calls, send instant messages, and share files with others. It also enables them to make calls to landlines and mobiles internationally. The company also provides headsets, webcams, and phones through its online shop. The company was founded by Niklas Zennström and Janus Friis in August 2003 and is headquartered in Luxembourg.	Chief Operating Officer	30/11/2013
MICROSOFT CORPORATION	Corporate Officer/Principal	30/11/2013
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Connections

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Linked companies

Listed companies	1
MICROSOFT CORPORATION	Technology Services

Private companies	15
Skype Technologies SA Skype Technologies SA Specialty TelecommunicationsCommunications Skype Technologies SA provides communications services via the Internet. The company’s Skype software serves individuals and businesses to make free video & voice calls, send instant messages, and share files with others. It also enables them to make calls to landlines and mobiles internationally. The company also provides headsets, webcams, and phones through its online shop. The company was founded by Niklas Zennström and Janus Friis in August 2003 and is headquartered in Luxembourg.	Communications
The Institut Luxembourgeois des Administrateurs
Institute of Service Management
European Directories SA European Directories SA Miscellaneous Commercial ServicesCommercial Services European Directories SA provides directory and related services. The firm also provides local commercial search for consumers and lead generation to advertisers through products in print, online, mobile and voice. The company was founded in 2004 and is headquartered in Amsterdam, the Netherlands.	Commercial Services
Alvarez & Marsal LLC Alvarez & Marsal LLC Miscellaneous Commercial ServicesCommercial Services Alvarez & Marsal LLC provides debtor management and advisory services. It offers turnaround management consulting, crisis and interim management, performance improvement, creditor advisory, financial advisory, and business consulting services. The company was founded by Tony Alvarez II and Bryan Marsal in 1983 and is headquartered in New York. NY.	Commercial Services
Quorum Business Solutions, Inc. Quorum Business Solutions, Inc. Packaged SoftwareTechnology Services Quorum Business Solutions, Inc. engages in the provision of energy business management software solutions and consulting services. Its products include accounting; field measurement; land management; marketing and logistics; production operations; transportation and storage; and document management. It also offer services such as readiness, deployment, education, and outsourcing The company was founded by R. Scott Leeds and Bruce E. Wartell in 1998 and is headquartered in Houston, TX.	Technology Services
Relativity ODA LLC Relativity ODA LLC Packaged SoftwareTechnology Services Relativity ODA LLC develops system software. It offers web-based e-discovery applications to manage large volumes of electronic evidence from litigation or investigation. The company was founded by Andrew Sieja in February 2001 and is headquartered in Chicago, IL.	Technology Services
Silver Lake Management Co. LLC Silver Lake Management Co. LLC Investment ManagersFinance Silver Lake Management Co. LLC (Silver Lake Management) is a private equity firm, a subsidiary of Silver Lake Group LLC founded in 1999 by Jim Davidson and David Roux. The firm is headquartered in Menlo Park, California with offices in San Francisco, New York, London, Hong Kong and Singapore.	Finance
Qualtrics International, Inc. Qualtrics International, Inc. Packaged SoftwareTechnology Services Qualtrics International, Inc. operates as an experience management platform to manage customer, employee, product, and brand experiences. It operates through the following segments: CustomerXM, EmployeeXM, ProductXM and BrandXM. The CustomerXM includes a system of action that enables organizations to gain understanding across all channels that impact the customer experience and surfaces these insights in real-time to drive improvements. The EmployeeXM allows organizations to draw insights from their employees and improve experience during the employment lifecycle. The ProductXM includes design products people love, decrease time to market, and increase share of wallet by uncovering and acting on user needs, desires, and expectations. The BrandXM includes create a bedrock of loyal followers, acquire new customers, and increase market share by ensuring that brand resonates at each critical touchpoint and attracts target buyers. The company was founded by Scott M. Smith, Ryan Smith, and Jared Smith in 2002 and is headquartered in Provo, UT.	Technology Services
WPEngine, Inc. WPEngine, Inc. Data Processing ServicesTechnology Services WPEngine, Inc. develops WordPress digital experience platform. The firm offers a WordPress VIP-type experience for smaller-scale websites and hosting and security service for bloggers and small businesses. The company was founded by Jason Cohen, Aaron Brazell and Ben Metcalfe in 2010 and is headquartered in Austin, TX.	Technology Services
Isoft Europe Ltd. Isoft Europe Ltd. MiscellaneousMiscellaneous Isoft Europe Ltd operates as a holding company with interest in IT services. The company was founded in 1971 and is headquartered in Hanbury, GB	Miscellaneous
Ehealthengines, Inc.
WorldCare Technologies, Inc. WorldCare Technologies, Inc. Packaged SoftwareTechnology Services Part of United America eHealth Technologies, Inc., WorldCare Technologies, Inc. provides Internet-enabled clinical information and image management solutions. The company is based in Cambridge, MA. WorldCare Technologies was acquired by United America eHealth Technologies, Inc. on January 13, 2000.	Technology Services
WorldCare International, Inc. WorldCare International, Inc. Medical/Nursing ServicesHealth Services WorldCare International, Inc. provides medical second opinion (MSO) services for serious and complex conditions in 15 major categories. The American company has a consortium of 10 leading medical institutions and each MSO team review involves 4-7 medical specialists and sub-specialists. The typical completion time for an MSO is 2 weeks after gathering all necessary information.	Health Services
Jisc Jisc Miscellaneous Commercial ServicesCommercial Services Jisc operates membership organization to advice on digital technology for education and research. The company was founded in 1966 and is headquartered in Bristol, the United Kingdom.	Commercial Services