Towngas has been awarded the Outstanding Gold Award at the Privacy-Friendly Awards 2023, presented by the
Towngas stood out from more than 130 other award-winning organisations and was awarded the top honour, the Outstanding Gold Award. Mr
To fully protect the privacy of the personal data of its staff, customers and stakeholders, Towngas has formulated the Personal Data Privacy Policy, which sets out the guidelines for handling personal data. Towngas has set up a personal data storage system and a data processor control system, and has adopted two sets of systems to store customers' identity cards and credit card numbers separately, so that staff can only access the relevant information after departmental approval, thus ensuring that customers' personal data are managed more effectively and handled in a stringent manner.
In the era of big data, Towngas has established a comprehensive network security system with an Information Security Policy to ensure the confidentiality, integrity and availability of the Group's information and technology assets. In order to keep staff more updated with the latest information on personal data protection and cyber security knowledge, the Company not only provides training seminars and shares data security tips, but also sends out simulated phishing emails from time to time to enhance staff's alertness. The Company also mobilises various departments annually to conduct data leakage drills to simulate the response procedures in the event of a serious system incident, in order to strengthen the security and contingency policies.
The PCPD organised the inaugural Privacy-Friendly Awards in 2021. The second Privacy-Friendly Awards 2023, under the theme of 'Embrace Privacy Management Programme to
Contact:
Mr
Tel: 2963 2578
Email: addie.lam@towngas.com
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