ServiceNow, Inc. reported unaudited consolidated earnings results for the fourth quarter and full year ended December 31, 2016. For the quarter, the company reported total revenues of $385,666,000 compared to $285,650,000 a year ago. Loss from operations was $23,603,000 compared to $30,858,000 a year ago. Loss before provision for income taxes was $30,845,000 compared to $35,654,000 a year ago. Net loss was $32,589,000 or $0.20 per basic and diluted share compared to $37,378,000 or $0.23 per basic and diluted share a year ago. Net cash provided by operating activities was $132,687,000 compared to $106,554,000 a year ago. Purchases of property and equipment were $21,450,000 compared to $24,893,000 a year ago. Purchases of other intangibles were $8,000,000 compared to $1,750,000 a year ago. Non-GAAP adjusted total revenues were $391,684,000 compared to $285,650,000 a year ago. Non-GAAP income from operations was $63,764,000 compared to $40,254,000 a year ago. Non-GAAP net income was $42,356,000 or $0.24 per diluted share compared to $32,599,000 or $0.19 per diluted share a year ago. Non-GAAP free cash flow was $111,237,000 compared to $81,661,000 a year ago.

For the year, the company reported total revenues of $1,390,513,000 compared to $1,005,480,000 a year ago. Loss from operations was $422,808,000 compared to $166,365,000 a year ago. Loss before provision for income taxes was $450,051,000 compared to $193,012,000 a year ago. Net loss was $451,804,000 or $2.75 per basic and diluted share compared to $198,426,000 or $1.27 per basic and diluted share a year ago. Net cash provided by operating activities was $159,921,000 compared to $317,754,000 a year ago. Purchases of property and equipment were $105,562,000 compared to $87,481,000 a year ago. Purchases of other intangibles were $22,850,000 compared to $1,750,000 a year ago. Non-GAAP adjusted total revenues were $1,396,978,000 compared to $1,005,480,000 a year ago. Non-GAAP income from operations was $180,879,000 compared to $103,109,000 a year ago. Non-GAAP net income was $121,945,000 or $0.70 per diluted share compared to $67,395,000 or $0.40 per diluted share a year ago. Non-GAAP free cash flow was $321,859,000 compared to $230,273,000 a year ago.

The company provided earnings guidance for the first quarter of 2017 and full year 2017. For the first quarter of 2017, the company expects total revenues between $406 and $411 million, representing 33% to 34% year-over-year growth (or between $416 and $421 million, representing 36% to 38% year-over-year growth adjusted for constant currency) and operating margin of 11%.

For the full year 2017, the company expects total revenues between $1,820 and $1,850 million, representing 31% to 33% year-over-year growth (or between $1,860 and $1,890 million, representing 34% to 36% year-over-year growth adjusted for constant currency), operating margin of 16% and free cash flow margin of 24%.