Walldorf, February28, 2013 - REALTECH AG, a provider of software solutions for enterprise-wide IT management and technology consultancy specializing in SAP, will be exhibiting at CeBIT 2013 in Hannover between March 3 and 9 to let visitors explore "IT Service Management From Every Angle". The IT service management solution theGuard! Service Management Center with its new virtualization management, real-user monitoring, and SAP integration features will take center stage at the company's booth in hall 3.


IT service management from every angle
CIOs, IT managers, IT administrators, and business users alike are all invited to learn more about the features and added value of theGuard! Service Management Center from their own perspective.  REALTECH's experts will be on site to demonstrate how to improve the availability of mission-critical applications, streamline IT processes, and reduce the cost of ongoing IT operations.
The technological and conceptual basis for the IT service management processes in theGuard! Service Management Center is provided by REALTECH's central Configuration Management Database (CMDB). The intelligent database automatically detects all IT components, their status, and their performance values and combines this information to provide a complete overview of the IT landscape. This, in turn, allows companies to monitor their IT infrastructures, business applications, complex Windows server farms, and virtualized components, which are incorporated into the traditional monitoring framework.
One of the new features in theGuard! Service Management Center is the end-to-end monitoring of business processes, from the end user through the cloud all the way down to the data center. The real-user monitoring capabilities allow companies to measure the performance of their applications in real time and provide full visibility into which business processes are affected by performance problems.
As an infrastructure expert, REALTECH will also demonstrate how SAP customers can combine the SAP IT Infrastructure Management software with the application management capabilities of SAP Solution Manager to operate all of their IT systems - from infrastructure components such as storage, printers, network devices, PCs or PC software all the way down to their individual SAP applications on the application level.
Anyone interested can join REALTECH at booth E08 in hall 3 or schedule an appointment in advance at www.realtech.com/cebit.

More security in SAP development with theGuard! SmartChange 2.0
The new version of theGuard! SmartChange allows IT organizations to improve the quality, speed, and efficiency of their SAP change management projects and increase the stability of enterprise-wide SAP landscapes. With theGuard! SmartChange, IT experts are now able to handle requests such as SAP application enhancements, system upgrades, or release upgrades in a secure, efficient, and even automated manner.
On March 6, 2013 from 6 pm to 8 pm, REALTECH's experts will unveil an exclusive release preview to present the new "Returncode Forecast" feature in the form of enhanced collision and environment checks. These alert SAP managers of potential problems with the import of changes into their production systems and automatically suggest possible solutions. Anyone interested in attending the presentation can register at marketing@realtech.com.

Please go to www.realtech.com/cebit to find out more about REALTECH at this year's CeBIT.
More information about theGuard! software portfolio can be found at www.realtech.com/software.

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