Progress announced that the City of Pleasanton, Calif., has chosen the network monitoring software, Progress® WhatsUp® Gold, to upgrade its network management system with integrated log management, making it easier than ever to find and troubleshoot problems quickly. Located in Alameda County, California, the City of Pleasanton (population 80,617) is a suburb in the East Bay region of the Bay Area. Pleasanton's IT team plays a vital role in ensuring these mission-critical functions operate smoothly, from city hall to the police station and to the fire department.

For instance, in order to improve the security of the city's expansive network infrastructure, the five-person Pleasanton IT team tried to use log data from its networked devices to identify deviations. However, the syslog tool used to analyze these collected logs wasn't equipped to do the job effectively, causing hours of unnecessary manual work.