Pivotree Inc. announced significant achievements in its ongoing partnership with TruckPro, one of North America?s larger independent distributors of heavy-duty truck and trailer parts. According to a recent case study published by Pivotree and Syndigo, since the start of this partnership five years ago TruckPro?s eCommerce platform has experienced exceptional growth, managing over four million parts listings, with digital sales now contributing over 25% of total revenue. TruckPro needed a consultant with deep expertise in new technologies to transform their customer experience and expand their product offering.

Pivotree was selected based on the company?s vast experience executing complex digital journeys for many organizations. By partnering with Pivotree, the TruckPro team was able to avoid common pitfalls and implement best practices tailored to their specific needs. Critical to TruckPro?s digital success has been the ability to showcase not only their own inventory but also millions of SKUs from partner suppliers.

This customer experience promotes greater product visibility, and the ability to drop ship orders directly from vendors to buyers provides unparalleled immediacy and convenience. They get the products to customers the way they want them and when they want them. With approximately 10% of active distributors currently offering their customers access to repair services and parts through eCommerce channels TruckPro stands out in their commitment to pioneering digital experience in their industry.

The intersection of Syndigo and Pivotree continues to prove successful, with Pivotree recently being awarded Syndigo Americas Partner of the Year 2023. Customers like TruckPro continue to achieve rapid success that has contributed to measurable business impact and growth, including dramatic improvements in data quality and accuracy, and rapid time-to-value for fully integrated MDM and content syndication solutions.