Motorola Solutions announced the launch of its Curve Wi-Fi enhanced business radio with voice assistance capabilities designed to support retail, hospitality and restaurant operations. The company also announced a new collaboration with Indyme Solutions, a global leader in customer engagement, workflow automation and loss prevention, to address challenges impacting retail operations. The initial integration with Indyme will allow retail associates to receive alerts via Curve when customers arrive for curbside pickups or press in-store call buttons for assistance.

In the future, additional technologies will be integrated through the Indyme platform, including video security and body-worn camera systems. This will help to improve customer service, loss prevention and threat response, as retail employees using Curve will be able to receive audio messages when customers are dwelling near merchandise or team members activate the record buttons on their body-worn cameras.