Mashreqbank PSC has appointed Rania Nerhal as its Chief Client Experience Conduct Officer. Rania will be leading the bank's newly formed Client Experience Conduct Group (CXCG). The new division will be responsible for enhancing the bank's client experience strategy. It will also ensure that business continues to be conducted efficiently, ethically and effectively, and all policies are clearly and regularly communicated to all clients. Rania joined Mashreq in February 2018 as Head of Public Sector, Healthcare, Education Energy. Under her leadership, relevant sector teams have established the MEED Energy Club as well as Frost Sullivan Healthcare Forum which are landmark achievements to Mashreq's positioning within the respective industries, and which helped create market awareness of Mashreq's strong sector capabilities.