Public Service Company of New Mexico Selects Itron’s OpenWay Riva™ Solution
January 30, 2017 at 09:05 pm
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Itron, Inc. has been selected by Public Service Company of New Mexico (PNM) to modernize the utility’s electric distribution system with Itron’s OpenWay RivaTM IoT solution. PNM will deploy the solution across its entire service territory as a part of its Advanced Metering Infrastructure (AMI) Project, which aims to improve operational efficiency and customer service. PNM serves more than 500,000 New Mexico residential and business customers. With the OpenWay Riva solution, customers will have prompt access to usage information via a customer portal and the ability to request customized alerts related to their usage. PNM will be able to reduce operating costs and experience operational benefits, including improved outage management, same-day service connections and disconnections, and timely, accurate and flexible billing for customers. Itron’s OpenWay Riva solution features a highly secure, multi-application network infrastructure. The solution provides utilities with a robust AMI network with the capability to extend into other utility applications, such as advanced distribution automation and management, smart street lighting and integration of distributed energy.
Itron, Inc. provides energy, water, smart city, Industrial Internet of Things (IIoT) and intelligent infrastructure services. The Company operates in three segments. The Device Solutions segment primarily includes hardware products used for measurement, control, or sensing. Its Networked Solutions segment primarily includes a combination of communicating devices, network infrastructure, and associated head-end management and application software designed and sold as a complete solution for acquiring and transporting application-specific data. Its Outcomes segment includes its value-added, enhanced software and services, artificial intelligence, and machine learning in which it enable grid edge intelligence and manage, organize, analyze, and interpret raw, anonymized data to improve decision making. It is also engaged in embedding real-time, high-resolution grid edge data into the grid planning, operations and engineering process. Its solutions include technology, software and services.
ITRON, INC. 
