Fieldcode showcased its innovative pay-per-event model at
Fieldcode's active participation at the event underscored its commitment to driving industry standards and fostering collaborative growth. By engaging directly with other industry leaders and innovators, Fieldcode captured essential takeaways that will influence its strategies and offerings in the coming years.
Alongside formal business-related meetings, the event offered valuable casual and relaxed networking opportunities during lunches and breaks. These moments provided a great platform for informal exchanges and deeper connections with peers, enriching the overall experience.
Event Highlights:
Technicians Evolving - Skills Upgrade for Customer Loyalty: The rise of technology demands more from field technicians than just repair skills. Service organizations are adapting by training technicians on new tools, capturing knowledge for future generations, and prioritizing soft skills and digital fluency. This digital shift requires changes in how technicians are hired, trained, and managed.
Case study - Using Circularity to Beat Parts Shortages & Boost Sustainability:
Panel Session on the Customer Journey: Revaluating Workflows for Seamless Automation: This session delved into the importance of constantly reviewing and improving customer journeys. Experts discussed how to align service workflows with evolving customer expectations, creating a seamless and personalized experience. Strategic automation integration was another key theme, with panelists offering insights on selecting the right tools and overcoming adoption challenges. The session also explored techniques for designing customer-centric workflows and measuring the impact of these improvements, creating a continuous cycle of optimization.
Award Recognition for
About Fieldcode:
Fieldcode is a smart field service management (FSM) software provider that leverages 20 years of global field service expertise. The software transforms technology enterprises with precision and intelligence across all aspects of service management. Unlike traditional licensing models, its license-free, unique pay-per-event model significantly reduces cost. Moreover, the company's software per se combines cutting-edge technology with sustainable practices to support customers' CO2 reduction goals and promote a positive impact on the environment.
Contact Information:
Fieldcode
Despoina Mountanea
+306973564888
Contact via Email
www.fieldcode.com
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