Gaming Innovation : Sustainability Report 2023

Sustainability

Report

2023

Gaming Innovation Group Inc 30 April 2023

Table of contents

04	Our strategic approach
	to sustainability
05	2023 highlights and
	2024 key focus areas
09	Our sustainability pillars - In depth
Innovation - It's in our name

Trust - It's what we're building

Diversity, Equity, and Inclusion - It's what we practise

Education and ESG - It's what we believe in

23 Appendix:

Consolidated disclosures pursuant to Article 8 of the Taxonomy Regulation

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Foreword

Our people and practices are continually improving to focus on creating a truly sustainable business which adds value to the world in which we live.

We have delivered on a number of key sustainability commitments under each pillar in 2023 and have grown and evolved in our thinking and practices along the way. From completing our inaugural Scope 1, 2 and 3 GHG emissions assessment with carbon management accounting platform Greenly, to conducting the Social and Governance portions of our ESG gap analysis with RSM, to planting our #GiGForest, which now includes 1,720 trees, offsetting a total of 395,000kg CO2. Additionally, we have offset a further 219,000 kg of CO2 emissions stemming from business travel with GreenPerk. We have also achieved a marked year-on-year improvement in our ESG ratings, rising from 47 to 51. Furthermore, at GiG, we have enhanced our team's expertise in Safer Gambling and Player Protection with safeTALK/ASIST trainer accreditation, and also launched our AML and RG scoring tool. The central teams have focused on the gargantuan task of operationally separating GiG Media and GiG Platform & Sportsbook, further evidencing just a few of the many highlights from 2023. Please read the full report to grasp the full extent of what every colleague has contributed to achieving this year.

Like any impactful journey, our approach has evolved over time. We are refining our sustainability framework for 2024 and beyond to better reflect our progress and impacts. To simplify our reporting, we are transitioning from our current four internal pillars to a streamlined structure focused on Environmental, Social and Governance (ESG) categories fully aligning and complying with the EU Corporate Sustainability Reporting Directive legislation. Following the 2023 annual report, we will adopt this new framework, shaped by the insights of the ESG gap analysis that we performed and double materiality assessment. This will allow us to better demonstrate the direct impact of our initiatives and measure our progress. Each category will feature one overarching objective, supported by several initiatives that address the 17 United Nations Sustainable Development Goals (UNSDGs) across both operational independent entities. Upon completion of the gap analysis, which will further refine this framework, we will publish the new format in our 2024 annual report.

Ultimately, GiG has advanced significantly in its commitment to sustainability, establishing a dedicated role and budget that promise to enhance the company's value and benefit its shareholders in 2024 and beyond. We are excited to lead the industry into a better tomorrow, for the people and for the planet.

Gemma Edward

Director of Sustainability

20

23

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Our strategic approach to Sustainability:

Our people and stakeholders are at the heart of every decision we make, as are the communities in which we live and work. We want to create sustainable growth for every internal and external stakeholder. We have aligned our four key pillars and development areas, with the United Nations 2030 Agenda for Sustainable Development and the 17 Goals for People, for the Planet.

Innovation

Trust

Diversity and Inclusion

Education and ESG

Our two sustainability objectives are broken down into clear business and people goals:

01

To be a future proof profitable business through adoption of sustainable best practices and ESG reporting, including product and service innovation, information security, safer gambling priorities, and supply chain ethics.

02

To be a people first culture, where balanced well-being is a fundamental right and intrinsically linked to our work in local communities and reducing our environmental footprint with the aim of reaching Net Zero inline with Agenda 2030 and the Paris Agreement.

Sustainability Report 2023

Highlights of 2023	5
Business goal		GiG Media and GiG Platform & Sportsbook have had laser focus on the differing
Operational split progress
for GiG Media and Platform		priorities and drivers for each business, operational spin off was implemented and
& Sportsbook		complete by the end of 2023. From team restructuring, office locations, central
	team resources and processes, each business can operate fully independently. In
			GiG Media the c-level team and direct reports were restructured with Jonas Warrer
			appointed as CEO of Media. Our Platform & Sportsbook leadership team has been
			strengthened with key appointments, Richard Carter CEO, Andrew Cochrane CCO,
			James Coxon COO and Matt Saxton as CTO, ensuring we have the expertise and
			experience necessary to drive future growth.
GiG Media Acquisition		GiG Media acquired AskGamblers in January and it has continued positive
of AskGamblers and		momentum with revenues up 92% from run rate at take over. Additionally, the
KaFe Rocks		finalisation of the KaFe Rocks acquisition in December 2023 aligns strongly with our
	ambition to maintain our position as the leading casino affiliate in the industry.
GiG Platform & Sportsbook		We were awarded with Full Service Platform and Multi-Channel supplier of the
crowned twice at EGR		year at the prestigious EGR B2B awards 2023, at the ceremony in London. The EGR
B2B Awards.		awards carries with it some extra significance and prestige within the industry. The
	awards represent the investment in our products and services and the value in our
			transformation from a B2C and White label to a pure, leading edge B2B platform,
			services and sportsbook provider.
Focus on Safer Gambling		GiG continues to upgrade and develop our responsible gambling product, with two of
through training and		our Player Safety team leaders undergoing the SafeTALK/ASIST trainers accreditation
accreditation.		two day course. The course has been approved by World Health Organisation,
	LivingWorks Applied Suicide Intervention Skills training (ASIST) is the only workshop
			of its kind. This will enable us to conduct internal training for our managed services
			team, ensuring they are proficient and confident in handling contacts from players
			who are displaying serious markers of harm.
Improved ESG rating year-on-		Legacy consultancy completed GiG's second ESG ratings analysis, which is delivered
year from 47 to 51 overall		as a consensus of the 28 ESG analyst companies who are currently monitoring GiG.
			This provides consistent ratings of ESG performance, and helps guide us moving
			forward for areas of improvement.
Introduced AML & RG		Utilising data from various sources and collaborating with GiG Logic. DataX provides
Automated Risk Rating Tools.		a unique product for scoring player risk, aiding in Anti-Money Laundering (AML) risk
			detection and Responsible Gaming (RG) awareness. The information is accessible
			through channels such as GiG insights and Core PAM Backoffice, enabling strategic
			actions to uphold sustainable growth while complying with regulatory requirements.

Focus for 2024

Business goal

Completing strategic review	Looking ahead, we remain committed to our strategic objectives, including the
	planned split of the Company into two separate entities, GiG Media and Platform &
	Sportsbook. This strategic move will unlock new growth opportunities and maximise
	value for our shareholders.
GiG Media significant	We anticipate further positive developments from AskGamblers in 2024. Additionally,
growth potential	the finalisation of the KaFe Rocks acquisition in December 2023 aligns strongly with
	our ambition to maintain our position as the leading casino affiliate in the industry.
	We are confident in the quality of the acquired assets and see significant potential for
	growth, particularly in the North American and LatAm markets.
GiG Platform & Sportsbook	Advanced discussions with key partners and an expanding sales pipeline across
expanding sales pipeline	both platform and sports verticals underpin belief that our strategy and long-
	term objectives are providing us exciting opportunities to continue to expand and
	scale the business, improve revenue quality and growth, and ultimately increase
	shareholder value.
Platform & Sportsbook	We have unveiled the revamped face of our brand ahead of ICE 2024. This marks
launched enhanced next	another milestone for the company after officially launching a whole new suite of
generation X-suite products	product innovations - Platform CoreX, Sportsbook SportX, and AI led features DataX
and LogicX. All of the rebrand was showcased on our stand at the ICE exhibition in
and new branding
London.
Focussing on ESG objectives	Since building the sustainability reporting foundations over the past two years, we
under new framework	are now in a place where we are coming to the end of a gap analysis and audit of
	our current efforts, and entering a double materiality assessment in readiness for
	the EU Corporate Sustainability Reporting Directive legislation. With this comes
	renewed focus on ESG, a new way of reporting and presenting progress under each
	Environmental Social and Governance vertical. (Please see ESG section for full
	description)

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Sustainability Report 2023

Highlights of 2023	7
People goal

Operational spin	After the strategic review announcement made in Q1 2023, a timeline was put in place and
off progression	all central teams worked round the clock to ensure both independent entities were set up
	for success. In November 2023 both organisations started to operate independently with
	separate office environments, team structures, processes, HR initiatives and dedicated
	resources. This was a huge undertaking occupying much of the central teams' time.
Streamlined office	By Q4 each business had independent floors, which were designed specifically for them,
environments and improved	their needs and requirements, giving each business its own unique identity and remarkable
workplace services	working environment.
Launched improved Benefits	The brand new perks and benefits package was rolled out in 2023. These changes come
package with dedicated	directly as a result of engagement and Have Your Say voice of employee survey feedback
website to all colleagues	points, 63,000 to be precise. The new package includes Me Time day, Birthday leave, GiG
Gives paid volunteer day, Work anniversary manager reward toolkit, Sustainable new
	joiner gift of tree planting, and a 350 euro Well-being allowance.
DEI Developments in	The team have reviewed all job descriptions, templates and external communications,
Talent Acquisition	trained hiring manager on unconscious biases, joined the Diversity and Inclusion
	network in Malta, initiated discussion on collaboration with the Right of The Person with
	Disabilities, sourced certifications / external training for Talent Acquisition Partners and
	HR and explored various platforms and websites to network and increase diversity in our
	organisation, and looked into organisations / platforms supporting women in leadership/
	tech communities.
Branched out with	We've committed to planting 2000 trees per 12 months, we started in July 2023 and have
Tree-Nationand started	planted 1720 trees at the time of publishing this report, offsetting 395 tCO2. Tree-Nation is
#GiGForest	a fantastic organisation which allows us to support the communities in which we plant and
to offset our emissions, it is an ESG win-win.
People team awarded	We're thrilled to announce our industry leading People team has been recognised on a
Stevie award 2023	global scale for their work in 'Creating an Inclusive and Tailored Global Culture' at this
	week's The Stevie® Awards for Great Employers 2023, and won the Bronze award in the
	'Best Use of HiBob for Creating a Winning Global Company Culture' category.
Rated Bronze for GHG	Standardised by the GHG protocol when assessing GiG's Scope 1, 2 and 3 GHG emissions.
Reporting Compliance	With a total emissions of 9.2k tCO2e for 2022 (concluded reporting in Q3 2023) . We will
	shortly be starting the process to measure for 2023, and will publish these results in the
	2025 annual report.

Focus for 2024	8
People goal

Improve employee	The People team is entirely focused on improving the employee offering,
experience	from recruitment to retention, including benefits, compensation packages and
	benchmarking salaries, improved recognition schemes, more focus on professional
	development and training, succession planning, well-being resources and more.
	This will be achieved through various initiatives across the employee lifecycle to be
	implemented in 2024 and beyond.
Implement 'Leaders of	Complementing the Leadership Programme we launched in 2022, the people team
Tomorrow' leadership	have formed and rolled out an additional training programme for 37 mid-level
training programme	managers, covering similar topics to last year.
Streamline office	Continue the works carried out in 2023, with the new 3 day a week in-office strategy
environments and	whilst still maintaining flexibility, by working on a new office in Madrid, improving
improve workplace	Malta through more desk space and services, increased floorspace in Marbella, and
bring all offices up to the same level of location appropriate services and X branding.
services
GHG Emissions	Working with Greenly we will be hosting a workshop in H2 2024 with senior
reduction planning	stakeholders from across GiG Platform & Sportsbook and GiG Media to assess and
	set targets of where and how we can reduce our emissions in meaningful and efficient
	ways in the coming years. After this workshop we will have a full reduction plan with
	outcomes and an implementation plan.
Implement Global	In 2024 the team created the first Sustainability policy for GiG as a whole, and will
Sustainability Policy	further be tailored as the spin off progresses.

Sustainability Report 2023

Our pillars of sustainability - in depth

In addition to the items listed under the 2023 highlights our product, platform, tech and commercial highlights are:

GiG Platform & Sportsbook Commercial updates. 2023 has been packed with new deals being signed, launches and go lives, and prestigious awards being bestowed on GiG, rewarding the team for years of hard work and innovation, and industry conferences attended.

• GiG crowned twice at EGR B2B Awards. We were awarded with Full Service Platform and Multi-Channel supplier of the year at the prestigious EGR B2B awards 2023, at the ceremony in London. The EGR awards carries with it some extra significance and prestige within the industry, and they can be seen as a good indicator for the future of our business, as there is a strong correlation between winning these awards and future growth and success. The awards represent the investment in our products and services and the value in our transformation from a B2C and White label to a pure, leading edge B2B platform, services and sportsbook provider.
• Powering the industry with 10 launches in 2023. One additional brand went live in January 2024. As of today, the number of live brands is 62 with an additional 19 brands in the integration pipeline. The geographical diversification covers a total of 35 markets including the current pipeline.
• We had a grand GiG presence at G2E in Las Vegas. With a large stand, sending over 20 people to showcase our product suite, meeting both prospective and existing partners. 25,000 industry professionals in attendance and over 125 countries represented, covering regulated and regulating markets.

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Innovation -

It's in our name

From AI to ideation, we will continuously improve and build partnerships to give our stakeholders maximum outputs, such as improved products and systems, cutting edge technology, best practices, and real sustainable growth.

• SBC Summit in Barcelona at the end of September where the team met with a number of both prospective and existing partners.
• Exhibited at Peru Gaming show in June. for the first time in Latin
  America. The three day exhibition in Lima provided an opportunity for the team to meet potential partners and strengthen existing relationships
• SBC Summit LatAm in June, the Canadian Gaming Summit in Toronto and Gaming in Spain conference in Madrid.

GiG Platform & Sportsbook Product updates. Compliance is a crucial part of the business which we continuously invest in, including;

• Estonia certification and regulatory approval achieved.
  The team completed the outstanding tasks related to Estonia, enabling brands to initiate the certification process and secure regulatory approval.

• Sports Bonus enhancements complete. We incorporated
  Sports Bonus wagering into the standard configuration, making enhancements to the overall sports bonus framework. Additionally, we worked on integrating new sports bonuses, including Betsson's Profit Boost, and introduced a Max Win limit in the bonus configuration.
• Implemented improvements in automatic PEP and Sanction checks spanning multiple jurisdictions, and introduced a third-party solution for ID Scanning and Liveliness checks.
• Refined Multipam offering and Launched GiG Migration
  Framework. Data-centric efforts included refining the
  Multipam offering and the launch of the GiG Migration Framework in Q4. This framework ensures a seamless migration of customer data, prioritising regulatory compliance, operational continuity, data integrity, and minimal downtime.
• Introduced AML & RG Scoring. Utilising data from various sources and collaborating with GiG Logic. DataX provides a unique product for scoring player risk, aiding in Anti-Money Laundering (AML) risk detection and Responsible Gaming (RG) awareness. The information is accessible through channels such as GiG insights and
  Core PAM Backoffice, enabling strategic actions to uphold sustainable growth while complying with regulatory requirements.
• Increased Data integration offering. The Data team has used the data broker to increase our third party integration offering, including FastTrack CRM, Jooba Jackpots, IwinBack and Thrilltech.
• Endeavour: Vast integration progress and improvements. The team has improved the Game provider integrations and also added promotional tools for already integrated game providers. In addition to the Game provider, the team also worked on Automated Data Verifications
  Screen, improved Wallets Screen and Performance Tests, for: Games Global, GreenTube, Markor, Caleta, Booming, Hub88, Elk Studios, Evolution Promo Tools, Alea Promo Tools, iSoftBet Promo Tools and Oryx Promo Tools.
• Further enhancements to Source of Wealth configurations. These have been added to allow self service configurations by the brands whilst supporting the multiple jurisdictions offered by GiG. In addition to this, improvements to the Data Anonymisation flows have been implemented to ensure we fulfil privacy requests by our customers in accordance with the GDPR requirements.

GiG Media's expanding global influence. The team remains dedicated to enhancing the organisation's expertise and extending Media's footprint in the worldwide gaming industry and markets. In 2023 representatives from GiG Media attended and participated in:

• ICE, IGB . In Q1 2024, GiG Media took part in two prestigious London events, namely ICE & IGB, uniting

the entire igaming community for an energetic week filled with meetings, events, and networking prospects. These gatherings will feature a multitude of exhibitors revealing their newest products and updates.

• SBC Summit Latinoamerica 2023 Miami. In October GiG Media attended one of the most crowded conferences targeting Latam. During the conference, the team engaged with numerous existing partners and new operators, establishing valuable connections and gaining insights into various local markets earmarked for GiG Media's expansion in both North and South America.
• Sigma Malta November 2023. Presently recognised as the mother of all conferences in the igaming industry, this event stood out as one of the most heavily attended conferences of the year. It provided a unique opportunity to connect with key players in the industry.
• SBC conference, Barcelona. A growing conference which was very well attended both by existing partners and new growing brands. The team continued to gain invaluable connections and insights into the LatAm market
• SBC conference, New Jersey. The team gained invaluable connections and insights into the US market, which underscored their commitment to staying at the forefront of industry advancements, and shaped how the team will interact with current and prospective clients in the US.
• Sigma Americas conference, São Paulo. This event proved to be an invaluable experience. During the two day conference the team gathered significant amounts of intel about the LatAm market, focusing on Brazil as a leader, which meant the team managed to improve GiG Media's position in the Brazilian market and built mutually beneficial relationships with clients.

GiG Media's continuous product innovation updates.

• Improvements to our internal platform providing Data and Site Management services include:
• • An update to how our websites receive data from the platform with increased reliability
  • A launch of the Affiliate Management System combining more data into one dashboard for a single source of truth with stronger reliability and stability
  • 90% of our websites are now utilising a new tracking tool which provides us with accurate data on user behaviour, financial performance and also supplies the end user with accurate geo-located links for improved accuracy.
• 30 migrated products to centralised platform, Olympus. The team has completed more migrations of our products sitting on standalone platforms to our internal centralised platform for improved performance and overall quality, meaning less resources spent on secluded updates, this brings our total number of sites on Olympus to over 30. By end of Q1 2024 we should have eliminated all sites from the previous platform and our top tier assets all sitting on the centralised platform, which is constantly being improved in parent level.

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Sustainability Report 2023