Eversource Energy : Updates Customers with Local Restoration Estimates

Crews making significant progress; 90% of customers will have power Sunday evening

BERLIN, Conn. - Eversource's line and tree crews, including out-of-state utility workers, continue to close in on the remaining outages following the historic, widespread damage caused during Tropical Storm Isaias. While adhering to strict COVID-19 pandemic safety protocols, the energy company has already restored more than 740,000 customers thanks to the around-the-clock work of more than 1,700 field crews and the use of automated technology.

The energy company will publish town-by-town estimated restoration times this afternoon that indicate when customers can expect restoration activities in specific towns to be substantially complete. Customers can find the updated list of restoration times for their towns on eversource.com.

'We're grateful to the customers we serve and the community leaders with whom we've worked for their help, patience and understanding,' said Eversource President of Regional Electric Operations Craig Hallstrom. 'Our crews - alongside the thousands of outside resources here to help - are doing a tremendous job under extremely difficult conditions, and we expect 90% of customers will have power on Sunday evening.'

Crews are working around the clock to repair the extensive damage to the electric system caused by this devastating tropical storm. The energy company has identified about 250 miles of downed wire to be repaired. It has also replaced more than 1,000 broken utility poles, 400 damaged transformers, removed more than 4,300 trees, and cleared more than 1,200 blocked roads. Utility crews from as far away as Canada, Michigan, Illinois, Ohio, and Indiana are also assisting.

Eversource also urges any customers who are without power and using a generator to be sure it's located well away from their home or business and that they're using a transfer switch installed by a licensed electrician. The energy company also reminds customers to be cautious while continuing with their own storm clean up - be careful moving or cutting tree limbs and look for any wires that may be entangled in debris. Customers should always treat any downed power lines as live, stay at least 10 feet away and report them to 9-1-1.

Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company inNewsweek's list of America's Most Responsible Companies for 2020 and recognized as one of America's Most JUST Companies and the #1 utility byForbes andJUST Capital. Eversource transmits and delivers electricity to 1.25 million customers in 149 cities and towns, provides natural gas to 237,000 customers in 74 communities, and supplies water to approximately 198,000 customers in 52 communities across Connecticut. Eversource harnesses the commitment of approximately 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally-recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visiteversource.com, and follow us onTwitter,Facebook,Instagram, andLinkedIn. For more information on our water services, visitaquarionwater.com. MEDIA CONTACTS: Tricia Modifica [phone] [e-mail] Mitch Gross [phone] [e-mail] After hours - Al Lara [phone] [e-mail] ###