Third Quarter 2021 Results

October 29, 2021

Cautionary Statement Regarding Forward-Looking Statements

This quarterly presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Exchange Act, regarding, among other things, our plans, strategies and prospects, both business and financial. Although we believe that our plans, intentions and expectations as reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under "Risk Factors" from time to time in our filings with the Securities and Exchange Commission (the "SEC"). Many of the forward-looking statements contained in this quarterly presentation may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," "target," "opportunity," "tentative," "positioning," "designed," "create," "predict," "project," "initiatives," "seek," "would," "could," "continue," "ongoing," "upside," "increases," "grow," "focused on" and "potential," among others. Important factors that could cause actual results to differ materially from the forward- looking statements we make in this quarterly presentation are set forth in this quarterly presentation, in our annual report on Form 10-K, and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

  • our ability to sustain and grow revenues and cash flow from operations by offering video, Internet, voice, mobile, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our service areas and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related expenditures;
  • the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite ("DBS") operators, wireless broadband and telephone providers, digital subscriber line ("DSL") providers, fiber to the home providers and providers of video content over broadband Internet connections;
  • general business conditions, unemployment levels and the high level of activity in the housing sector and economic uncertainty or downturn, including the impacts of the Novel Coronavirus ("COVID-19") pandemic to our customers, our vendors and local, state and federal governmental responses to the pandemic;
  • our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents and distribution requirements);
  • our ability to develop and deploy new products and technologies including mobile products and any other consumer services and service platforms;
  • any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation;
  • the effects of governmental regulation on our business including subsidies to consumers, subsidies and incentives for competitors, costs, disruptions and possible limitations on operating flexibility related to, and our ability to comply with, regulatory conditions applicable to us;
  • the ability to hire and retain key personnel;
  • our ability to procure necessary services and equipment from our vendors at reasonable costs;
  • the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and
  • our ability to comply with all covenants in our indentures and credit facilities, any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement. We are under no duty or obligation to update any of the forward-looking statements after the date of this presentation.

Third Quarter 2021 Results

1

Thomas M. Rutledge

Chairman and CEO, Charter Communications

Third Quarter Overview

Revenue

(In Millions) Residential Commercial Advertising, Mobile, Other

$12,039

9.2%

$13,146

$1,154

10.7%

$1,042

$1,718

$1,605

7.1%

$10,274

$9,392

9.4%

3Q20

3Q21

Adjusted EBITDA1)

(In Millions)

13.9% $5,286

$4,639

3Q20

3Q21

Operating and Financial Overview

  • Total residential and SMB customer relationship1) growth of 3.3% Y/Y, with net adds of 185k in 3Q21 vs. 310k in 3Q192)
  • Total residential and SMB Internet customers grew by 1.3M Y/Y or 4.4%, with net adds of 265k in 3Q21 vs. 380k in 3Q192)
  • Total revenue growth of 9.2% Y/Y
    • Residential revenue growth of 9.4% Y/Y, driven by customer growth and $218M of sports credits recorded in 3Q203)
    • Commercial revenue growth of 7.1% Y/Y, driven by customer growth, a one-time benefit in 3Q21 and COVID-19 related impacts in 3Q203)
    • Advertising revenue declined 15.1% Y/Y, driven by lower political revenue, partly offset by COVID-19 related impacts in 3Q203)
    • Mobile revenue growth of 45.4% Y/Y
  • Adjusted EBITDA1) growth of 13.9%3) Y/Y
  • Free Cash Flow1) growth of 41.2% Y/Y
  • Net income attributable to Charter shareholders of $1.2B in 3Q21 vs. $814M in 3Q20
  1. See notes on slide 19.
  2. 2021 customer net additions are compared to 2019 customer net additions given COVID-19customer-related impacts in 2020.
  3. Refer to COVID-19 related financial impacts on slides 17 and 18.

Third Quarter 2021 Results

3

Jessica M. Fischer

Chief Financial Officer, Charter Communications

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Charter Communications Inc. published this content on 29 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 October 2021 13:50:01 UTC.