Capital Markets Day
September 29, 2020
Mariette Swart
Agenda
September 29, 2020
Sunil Dixit
Solutions
Enterprise Digital & Online
Solutions | Derk Busser | |
Pieter van der Does | Enterprise Retail | |
Food/Beverage & Hospitality | ||
Tour around the world
Latin America
Tour around the world
North America
Tour around the world
Asia-Pacific
Jean Mies
Brian Dammeir
Warren Hayashi
Welcome & introduction
Pieter van der Does & Ingo Uytdehaage
People & culture
Solutions | Blake Breathitt |
Enterprise Platforms & Marketplaces
Martine de Visscher
Q&A
All
Solutions
Mid-market
Kamran Zaki
Scaling a global company | All |
Q&A |
Break | Break | |
Today's presenters
Pieter van der Does | Ingo Uytdehaage | Mariette Swart | Kamran Zaki | Warren Hayashi |
Co-founder & CEO | CFO | CLCO | COO | Regional lead |
Asia-Pacific |
Jean Mies | Brian Dammeir | Sunil Dixit | Blake Breathitt | Derk Busser | Martine de Visscher |
Regional lead | Regional lead | Solution lead | Solution lead | Solution lead | Solution lead |
Latin America | North America | Product | Product | Product | Product |
People & culture
The
Adyen Formula
- We build to benefit all merchants (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our merchants
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
5 We don't hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won't be slowed down by "stewards"
How we hire talent
We look for Formula fits
Board member interviews
Measured growth approach
Why talent stays
with us
Talent grows with us
Create your own path
Company culture
How people grow
with us
Ownership
We work in cross-functional teams
The Adyen Way of Leading Teams
How we work as a
team during
COVID-19
Remote onboarding and training
Normal course of life
Remote events
We include other
people to sharpen
our ideas
Scaling a global company
* NB: The exact number of FTEs is shown as of 2015
Scalable
architecture enables
exponential growth
- Single code base
- Distributed stateless architecture
1 year
2 years
10+ years
2008 | 2010 | 2012 | 2014 | 2016 | 2018 | 2020 |
* Number of transactions
The power of one platform
Merchant | Gateway | Risk management | Processing | Schemes | Issuers |
Traditional platforms
PSP | Acquirer |
Processing
MerchantGatewayRisk managementSchemesIssuers & Acquiring
The Adyen platform
The power of one platform
Merchant | Schemes | Processing | Risk | Card printing | Cardholder |
Traditional platforms
Issuer | KYC | Authentication |
Merchant | Schemes | Processing Risk Issuer KYC Card printing Authentication | Cardholder |
The Adyen platform
Commercial payments
Using physical or virtual cards to pay suppliers | Merchant is cardholder
Customer | Adyen Acquiring | Platform | Deliveryman A | Restaurant | Adyen or any |
places order | Merchant Acquirer |
Adyen Issuing | Electronics |
Commercial programs
Using physical or virtual cards to pay for company expenses | Customer of expense program is card holder
Employee card | Travel | Merchant Acquirer |
Company A | Wire transfer | Expense program | Employee card | Online | Merchant Acquirer |
Adyen Issuing | Employee card | Office supplies | Merchant Acquirer |
Cocktails | Merchant Acquirer |
Adyen Issuing: extending the value chain
Merchant | Gateway | Risk | Processing | Schemes | Processing | Risk | Card printing | Cardholder |
PSP | Acquirer | Issuer | KYC | Authentication |
Merchant | Gateway | Risk | Acquiring | Processing | Schemes |
Processing Risk Issuing KYC Printing Authentication | Cardholder |
Solutions Merchant-driveninnovation
Cross-functional
workstreams
Enterprise Digital & Online
Enterprise Retail, Food & Beverage and Hospitality
Core Platform | Core Finance |
Enterprise Platforms and Marketplaces
Mid-market
Solutions
Enterprise
Digital & Online
We are a future-proof partner to our merchants
Engineering first | Scalable platform | Membership to | Growth enabler |
innovation
Reach the highest
rate of conversion
while maintaining
acceptable risk
The problem
1 in every 5
payments is
declined
Facilitating higher
authorization rates at scale
Checkout Routing Messaging Recovery
We are a future-proof partner
to our merchants
12/24 | J. Doe | 12/24 | J. Doe |
Solutions
Enterprise Retail,
Food & Beverage
and Hospitality
What makes us stand out
A strong unified commerce offering
Simplified | Full control over | Global unified | Shopper |
operations & | configuration and | commerce | data and |
integrations | software | offering | Insights |
1000 locations
500 locations
2000 locations | PSP Acquiring |
Payment acceptance
can be complicated
- Multiple acquirers and gateways
- Separate integrations
- Separate reporting
- Different types of terminal hardware
PSP Acquiring
800 locations
PSP Acquiring
PSP Acquiring
300 locations
800 locations
PSP Acquiring
PSP Acquiring
Reporting
Merchant
…but it doesn't
have to be
- One contract
- One integration for all countries and channels
- Singular overview of all payments
- One integration across countries and channels
2000 locations | 1000 locations | 500 locations |
800 locations | 300 locations | 800 locations |
PSP Processing Acquiring
Reporting
Merchant
Global reach with one solution for
point-of-sale across four continents
The Adyen unified commerce
experience
- Click-and-collect
- Self-serviceordering
- Drive-through
- Counter top
- Loyalty programs
- Future journeys
We enable our
merchants to
- Increase transaction speed
- Provide their customers tailor-made experiences
- Improve engagement with their customers
Full control
Offering a great
merchant experience
- Self-serviceterminal ordering & configuration
- Self-boardingterminals
- Fast pairing with cash registers
- Automatic remote updating
Simple integration to facilitate in-person,
in-app, or online
payments
Terminal API | Checkout |
Providing a taste of home
Offer customers' preferred payment methods
Insights
Linking all
transactions made
with the same card
Insights Turning receipts
into actionable
customer data
Insights
Analyzing unified
payments data in
one place
Solutions
Enterprise Platforms
& Marketplaces
One integrated solution
Processing
MerchantGatewayRisk managementSchemesIssuers & Acquiring
The Adyen platform
Adyen for
Platforms
Funds Control | Onboarding & Verification | Flexible Payouts |
Offering a personalized
onboarding experience
Seller can start processing | Collect information | Collect bank |
without payout | for verification | information for payout |
Shopper
In-person charge $100
Calculate
allocations
Platform
Platform account $10 | Sub-seller account $90 | ||
-$2 fees | |||
Divide payments
between platform
and accounts
Platform bank $8 | Sub-seller bank $90 |
Platforms in control
Payout configurations
ScheduledAPI-initiated
payoutspayouts
Solutions
Mid-market
Providing the full
strength of the Adyen platform
via simplified
integrations
Supporting
mid-market
merchants
throughout their
growth trajectories
Plugins & partnerships
Our mid-market
product approach
Latin
America
Latin America's
payment landscape
at a glance
- Market expansion driven by several secular tailwinds
- Payments infrastructure dominated by local banks
- Financial inclusion driving ongoing shift towards card payments - in-store and online
Increased need for a
unified commerce
solution driven by
the digitization of
commerce
Serving global | Serving Latin American |
merchants expanding | merchants in a market |
into Latin America | transitioning towards online |
North
America
* NB: This map does not include remote FTE's
Serving North | Serving North American |
American merchants | merchants in an increasingly |
going abroad | evolving domestic market |
Leveraging one platform to access a wide | Meeting the demand of digitization for |
array of payment methods and acquiring | Online, Unified Commerce, and Platform |
connections around the world | merchants |
North America is a quickly evolving market driven by changing shopper behavior
Payment method proliferation | The merging of channels in | Evolution from the card |
Unified Commerce | networks |
Help North American
merchants expand
cross-border
Technology | Unified commerce | Platforms and |
and online | and point-of-sale | marketplaces |
Technology
and online
Unified commerce
and point-of-sale
Platforms and
marketplaces
APAC
Digitization of
commerce on the
consumer side
Cash to cashless | Super apps |
Buy Now Pay Later | Unified commerce |
China
Alipay WeChatPay
UnionPay
Online Banking (C)
India
RuPay
UPI NetBanking
PayTM
Thailand
Cash over Counter
Online Banking
Malaysia
7-Eleven
Online Banking
RazerGold
GrabPay
Indonesia
Doku
Bank Transfer
Convenience stores
Local cards | Prepaid card | Cash | Direct debit | ||||
Wallet | Online banking | Open invoice / Instalments | |||||
South Korea
Korean local cards
Bank Transfer
PayCo
Japan
Convenience stores
Pay-Easy
Online Banking
Hong Kong
Alipay HK
Vietnam
Online Banking
GrabPay
MoMo
MoMo ATM
Philippines
PayMaya GCash
GrabPay
Convenience stores
Payment centres
Online Banking
Australia
eftpos
POLi
Afterpay (C)
Zip
Adyen offers full service for all payment methods listed, unless they are marked with:
(C): requires a contract with the payment method, Adyen acts only as a gateway (no reconciliation included)
(R): requires a contract with the payment method, while Adyen offering includes reconciliation
Global companies | APAC companies | Serving APAC |
expanding into | expanding | companies |
APAC | cross-border | domestically |
Disclaimer
THE INFORMATION CONTAINED IN THIS PRESENTATION IS CONFIDENTIAL INFORMATION. IN REVIEWING THIS INFORMATION AND/OR ATTENDING THE MEETING WHERE THIS PRESENTATION IS MADE, YOU ARE ACKNOWLEDGING THE CONFIDENTIAL NATURE OF THIS INFORMATION AND ARE AGREEING TO ABIDE BY THE TERMS OF THIS DISCLAIMER. THIS CONFIDENTIAL INFORMATION IS BEING MADE AVAILABLE TO EACH RECIPIENT SOLELY FORITS INFORMATION AND IS SUBJECT TO AMENDMENT. THE PRESENTATION MAY NOT BE REPRODUCED, REDISTRIBUTED, PUBLISHED, PASSED ON OR OTHERWISE DISCLOSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, TO ANY PERSON IN THE UNITED STATES, CANADA, JAPAN OR ANY OTHER JURISDICTION WHERE TO DO SO WOULD CONSTITUTE A VIOLATION OF THE RELEVANT LAWS OF SUCH JURISDICTION.
This presentation has been prepared by, and is the sole responsibility of, Adyen N.V. (the "Company" and, together with its subsidiaries, the "Group"), and is solely for your information and for use at an investor presentation on 29 September 2020. For the purposes of this disclaimer, "presentation" means this document, its contents or any part of it, any oral presentation, any question and answer session and any written or oral material discussed or distributed during the analyst presentation meeting or otherwise in connection with it. This presentation is for information purposes only and does not and is not intended to, constitute or form part of, and should not be construed as, an offer, an invitation or a recommendation to purchase, sell or subscribe for, or otherwise acquire, securities of the Company or any other securities in the United States, Canada or Japan or in any other jurisdiction or an inducement to enter into investment activity. No part of this presentation, nor the fact of its distribution, should form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. This presentation does not purport to contain all of the information that may be required to evaluate any investment in the Company or any of its securities and should not be relied upon to form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. This presentation is intended to present background information on the Company, its business and the industry in which it operates and is not intended to provide complete disclosure upon which an investment decision could be made. The merit and suitability of an investment in the Company should be independently evaluated and any person considering such an investment in the Company is advised to obtain independent legal, tax, accounting, financial, credit and other related advice prior to making an investment. The release, distribution or publication of this presentation in other jurisdictions may be restricted by law and persons into whose possession this presentation comes should inform themselves about and observe any such restrictions.
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Certain data in this presentation are the Company's targets only and not profit forecasts. There can be no assurance that these targets can or will be met and they should not be seen as an indication of the Company's or the Group's expected or actual results or returns.
Certain financial data included in this presentation consists of "non-IFRS (International Financial Reporting Measures as adopted by the European Union) financial measures" including alternative performance measures. These non-IFRS financial measures may not be comparable to similarly titted measures presented by other entities, nor should they be construed as an alternative to other financial measures determined in accordance with International Financial Reporting Standards. Although the Company believes these non-IFRS financial measures provide useful information to users in measuring the financial performance and condition of its business, users are cautioned not to place undue reliance on any non-IFRS financial measures and ratios included in this presentation.
Market and competitive position data in this presentation has generally been obtained from industry publications and surveys or studies conducted by third-party sources. There are limitations with respect to the availability, accuracy, completeness and comparability of such data.
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Adyen NV published this content on 30 September 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 30 September 2020 14:59:08 UTC