8x8, Inc. announced ocV!BE Sports & Entertainment entities, including the National Hockey League's Anaheim Ducks and Honda Center deployed 8x8 XCaaS™ (eXperience Communications as a Service™) to help improve employee, partner, and customer experiences. In addition, ocV!BE will use 8x8's video platform for post-game press conferences. Working closely with technology partner Insight, ocV!BE Sports & Entertainment implemented 8x8 XCaaS, which includes fully integrated, cloud native contact center, voice, team chat, video meetings, and CPaaS embeddable APIs capabilities, to advance the organization's digital transformation efforts as it moved away from legacy on-premises solutions.

This allowed the distributed workforce to enhance fan engagement while improving employee efficiency, collaboration, and productivity.