Vivint Smart Home, Inc. announced Vivint Repair: Water Sensor Experience. This monitoring service will help significantly lower the costs of water emergencies for both customers and insurers by alerting sensor customers of a leak and enabling connections to a trusted water emergency cleanup service as soon as a water loss event is detected in their home. The patent-pending, no-cost Water Sensor Experience will be available to Vivint customers in select states with Vivint Water Sensor installed in their homes.

Once a water event is detected, Vivint will immediately send an automated email to the customer, notifying them of the water leak and providing them with a link to be connected with a trusted water emergency cleanup service. Vivint's Water Sensor Experience offering is the latest in the company's venture into Smart Insurance as it works to re-define protection for homeowners. Water damage is the number one cause of household loss, impacting thousands of people per day, with the average home insurance claim for water damage costing over $11,000.

Historically, insurance companies have found out about water claims after emergency mitigation activities occur and have had no influence on who homeowners engage with to assess and repair water damage. Providing homeowners with early guidance and a pathway for quick response by pre-vetted cleanup services significantly lowers the severity of loss and level of risk that is being transferred to an insurance company. The service is now operational for existing Vivint customers in four states including Texas, Louisiana, Georgia and Florida, and the company has plans to expand the service in the coming year.