The strategic plan, unveiled at the company's Annual General Meeting (AGM) in
UCL Managing Director,
"With the new strategic plan, we are poised to achieve sustainable growth and deliver significant value to our customers, shareholders, and employees," Tumwebaze said.
This development comes as
This competition has contributed to a decline in
UCL closes its 2019-2023 strategy with various successes in business processes and people & systems, with kiln recovery at 79% and a staff engagement index at 71%, both exceeding targets.
However, customer satisfaction and financial performance fell short, with a net promoter score of 13% and revenue of Shs30 billion, below the targets of 60% and Shs31 billion, respectively.
Despite these challenges, UCL maintained a positive Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) of Shs3.6 billion, demonstrating strong management stewardship.
The company is focused on returning to profitability, supported by a Shs7.9 billion investment in capacity expansion that is already improving production performance.
Looking ahead, Tumwebaze said the company has secured essential mining permits and aligned with authorities to ensure a seamless setup of new equipment.
Meanwhile, the listed firm retired former NSSF Managing Director,
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