TTEC Holdings, Inc. announced the opening of the TTEC Digital Innovation Studio - Hyderabad to strengthen the company's capabilities integrating and orchestrating exceptional customer experiences around the world. This expansion further accelerates TTEC Digital's development and integration with the world's leading CX technology platforms - including Google, Microsoft, Amazon, Cisco, and Genesys - along with the company's analytics & AI, CX consulting, and product development capabilities. TTEC Digital'sIndia operations have grown significantly since the company entered the country in 2020.

TTEC Digital has doubled its Hyderabad workforce in each of the past two years, with more than 500 employees currently, and will continue to scale aggressively. The Company also maintains expertise for its business process outsourcing business and back-office functions in India. The Company is growing its Indian workforce with experienced hires along with recent college graduates who are supported by a rigorous, 12-week training program through Digital U. Employees also have access to professional development opportunities with more than 10,000 courses offered through TTEC Talent, empowering them to grow their career with the company.

diversity, equity, and inclusion (DE&I) is foundational at TTEC and is supported by the TTEC Diversity Council, a global, employee-driven organization that advances DE&I priorities at the company. As a result, the Company is increasing its diversity in India and expects the percentage of female employees to reach 40% by the end of 2023.