Customer Communications, Ltd. announced that it has received ¥500 million in an equity round of funding on May 16, 2014. The round included participation from existing investor Planet, Inc., and other investors DOCOMO InsightMarketing, Inc., Hakuhodo Products, Inc., Innovation Network Corporation of Japan, and INTEC Inc. The shares were issued by 3rd party allocation. Innovation Network Corporation of Japan invested ¥400 million in the round.

On May 16, 2014, Customer Communications, Ltd. closed the transaction.