Descartes Systems Group announced that Sleepy's has transformed customer service by offering a highly-differentiated buying and delivery experience using Descartes' advanced home delivery appointment booking and mobile solutions. With advanced continuous delivery appointment and route optimization capabilities, Descartes' home delivery solution enables Sleepy's to offer more delivery and value-added service options at the point of order including next day delivery, set-up and removal. The solution's enterprise-class, web-based architecture connects and synchronizes internal and external parties involved in the delivery process.

In combination with Descartes' Airclic Perform advanced mobile solution for GPS-enabled mobile tracking and electronic proof of delivery (ePoD), Sleepy's can rely on independent delivery agents to deliver orders while eliminating manual paper-based processes and reducing overall distribution costs.