Sprinklr announced it is now working with 1-800-FLOWERS.COM and The Children's Place to empower the retailers with its multi-division Social Media Management System. Sprinklr enables brands to be Social@Scale by engaging in a timely and relevant manner with their community from a single location, across multiple corporate functions, and in multiple social channels. Similarly with a network of over 1,100 retail stores, The Children's Place needed a social media management system that could scale to monitor multiple social channels at once and enhance the way the brand optimized their relationship with their customers.

Working with Sprinklr provides the retailer with assurance that no customer conversation would be left behind, every interaction would result in additional value to the customer, and that the retailer's brand voice was consistent at every touchpoint.