29th Annual General Meeting

Yuen Kuan Moon, Group CEO

30 July 2021

1

Forward looking statement - Important note

The following presentation contains forward-looking statements by the management of Singapore Telecommunications Limited ("Singtel"), relating to financial trends for future periods, compared to the results for previous periods.

Some of the statements contained in this presentation that are not historical facts are statements of future expectations with respect to the financial conditions, results of operations and businesses, and related plans and objectives. Forward-looking information is based on management's current views and assumptions including, but not limited to, prevailing economic and market conditions. These statements involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those in the statements as originally made. Such statements are not, and should not be construed as a representation as to future performance of Singtel.

"S$" means Singapore dollars, "A$" means Australian dollars and "US$" means United States dollars. Any discrepancies between individual amounts and totals are due to rounding.

2

Year in review

3

FY21: Year in review

COVID-19 : Navigated disruption

  • pivoted for digital growth

Ongoing market & structural challenges

  • Disruption to economies across our markets
  • Decline in mobile roaming, prepaid, equipment sales & digital marketing services
  • Robust growth by NCS & data centre services
  • Customers' adoption of digital sales & service channels
  • Intense price competition; strong recovery in India & momentum in Africa
  • Multi-year5G investment cycle to drive future revenue
  • Lower returns from NBN resale services in Australia

Strategic review of

• Sharpen focus & attract partners to create value for the Group

Amobee & Trustwave

4

FY21 financial highlights

OPERATING REVENUE

EBITDA

REGIONAL ASSOCIATES' PBT

S$15.6bS$3.8bS$1.7b

▼ 5% ( ▼ 8%1 )

▼ 16% ( ▼ 18%1 )

▲ 4% ( ▲ 5%1 )

UNDERLYING NET PROFITNET PROFIT 2FREE CASHFLOW

S$1.7b

S$554m

S$3.4b

▼ 30% ( ▼ 29%1 )

▼ 49% ( ▼ 52%1 )

▼ 10%

1.

Constant currency - assuming constant exchange rates from FY2020.

5

2.

FY21 net profit included non-cash impairment charges of carrying values in Amobee & Trustwave of S$589m & S$336m respectively.

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SingTel - Singapore Telecommunications Limited published this content on 30 July 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 30 July 2021 00:28:02 UTC.