Company Raya Contact Center (S.A.E)

Equities

RACC

EGS74191C015

Business Support Services

End-of-day quote Egyptian Exchange 23:00:00 08/05/2024 BST 5-day change 1st Jan Change
5.4 EGP 0.00% Intraday chart for Raya Contact Center (S.A.E) +1.89% -3.74%

Business Summary

Raya Contact Center S.A.E. specializes in business process outsourcing services for telecommunications, technology, banking, car manufacturing, distribution, health and fast food sectors. The activity is organized around 4 areas:

- operation of call centers;

- back office services;

- management of internal sales channels;

- professional services.

At the end of 2021, the services were marketed by more than 6,500 advisors through a network of 13 contact centers located in Egypt (8), Poland, United States, the United Arab Emirates, Bahrain and Saudi Arabia.

Egypt accounts for 89.9% of net sales.

Number of employees: 6,750

Sales per Business

EGP in Million2020Weight2021Weight Delta
Call Center
45.0 %
389 53.0 % 355 45.0 % -8.70%
Professional
44.9 %
291 39.6 % 354 44.9 % +21.86%
Back Office
9.9 %
53 7.2 % 78 9.9 % +48.27%
Phone Sale
0.3 %
2 0.2 % 2 0.3 % +17.31%

Sales per region

EGP in Million2020Weight2021Weight Delta
Egypt
89.9 %
614 83.7 % 709 89.9 % +15.46%
Dubai
7.5 %
102 13.9 % 60 7.5 % -41.77%
Poland
2.6 %
17 2.4 % 20 2.6 % +18.46%

Managers

Managers TitleAgeSince
Chief Executive Officer - 12-06
Director of Finance/CFO - 31/08/20
Chief Investment Officer - 30/11/19
Chief Tech/Sci/R&D Officer - 31/01/06
Chief Operating Officer - 31/12/99
Director/Board Member - 31/12/19
Human Resources Officer - 31/01/23
Corporate Officer/Principal - 31/08/21
General Counsel - 31/03/18
Corporate Officer/Principal - 31/08/16

Members of the board

Members of the board TitleAgeSince
Chairman - -
Director/Board Member 45 -
Director/Board Member - -
Director/Board Member - -
Director/Board Member - -
Director/Board Member - 08/01/19
Director/Board Member - 31/12/19

Share class

VoteQuantityFree-FloatCompany-owned sharesTotal Float
Stock A 1 218,454,770 80,174,782 ( 36.70 %) 13,331,783 ( 6.103 %) 36.70 %

Company contact information

Raya Contact Center

Raya Corporation Building 26th Of July Corridor

12568, Giza

+

http://rayacx.com
address Raya Contact Center (S.A.E)(RACC)

Sales per Business

Sales per region

Sell
Consensus
Buy
Mean consensus
OUTPERFORM
Number of Analysts
1
Last Close Price
5.4 EGP
Average target price
3.5 EGP
Spread / Average Target
-35.19%
Consensus
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