At the same time as many municipal water and wastewater systems are becoming older and thus increasingly maintenance-intensive, the demands on capacity and performance are increasing. The Municipality of Karlstad, in collaboration with
Caption: Operations technician
HxGN EAM is a web-based maintenance solution that helps enterprises to monitor the condition and performance of their production resources. In the spring of 2023,
"We have many water and wastewater facilities, many of which are of an older vintage, and until now we've had also several different ways of managing the maintenance processes," says
By introducing HxGN EAM, the Municipality of Karlstad, together with
Decision support for future requirements and changes
The Municipality of Karlstad is now strengthening its ability to meet future requirements as HxGN EAM functions both as a maintenance system and as a comprehensive decision support system.
"By offering easily accessible and relevant data, both users and decision-makers can act proactively, instead of spending unnecessary time and effort searching for information," says Ylva Amrén, business region manager at
Adapted solutions
"Our job is to understand the organization's challenges, goals and perspectives in order to create valuable solutions," says Ylva Amrén "Through close and committed collaboration, we can deliver a solution that helps our customers achieve their goals, rather than just selling a product."
In the long term, the Municipality of Karlstad will also include the utility systems in HxGN EAM, and they see potential in using the system for inventory management, finance and asset management in the future.
More about the collaboration between
For more information, please contact:
Ylva Amrén,
Per Malmcrona, Senior Business Developer,
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