Oracle : Eno Future Proofs Oracle Health Insurance Back Office

Utrecht, 16 January 2019 - Health insurer Eno, based in the Netherlands, is switching to Oracle Health Insurance Back Office (OHI), a preferred solution in the market that will provide critical flexibility to its healthcare IT infrastructure.

Eno sought a replacement of its outdated back-office system that would meet its own requirements and those of regulators, while adding strategic value to the organization. It also needed a stable and future-proof solution that could scale with a number of products in its own special care product portfolio. Eno considered various options including custom development and the use of existing COTS solutions, but only OHI met Eno's overall requirements, and is a proven solution in the market to administer policies, process claims and financial settlement.

Theo Engels, director ICT and Care at Eno, noted, 'To continue to be successful as a health insurer in the future, Eno wants to transform into an organisation with a digital heart. We want to adapt processes and systems to the requirements of our time and to focus on an optimal digital customer experience, both in sales and services.'

'With Oracle Health Insurance we offer Eno not only a complete, flexible and future-proof application that enables them to comply with legislation and regulations, but also enables an intensive collaboration with other OHI users that leads to joint value creation and a lower total cost of ownership,' says Jaco Geels, OHI Senior Director Product Strategy and Services, Oracle.

Eno has selected Truston Solutions, a Gold level member of the Oracle PartnerNetwork(OPN), for the implementation of Oracle Health Insurance. Eno intends to start using the new platform in the 2019/2020 migration season.