Itron, Inc. and Bidgely announced a collaboration that unlocks value-driven business use cases for electric and dual-fuel utilities. This could include targeted energy efficiency programs, increased customer satisfaction and enhanced customer engagement and experience. With pre-integrated, secure access to Advanced Metering Infrastructure (AMI) data available from Itron’s global installed base of networked electric and gas meters, Bidgely’s UtilityAI™ platform will apply artificial intelligence techniques to disaggregate the load data to determine appliance-level energy consumption and energy attributes. This solution will equip utilities to create personalized energy profiles for customers and improve grid intelligence. Through this solution, utilities will be able to have visibility into appliance-level energy usage to encourage energy efficiency and drive customer engagement in utility-sponsored Demand Management programs. Further, this information will help utilities to segment their customers and design and implement programs to better meet specific customer usage patterns. The combined solution will enable utilities and consumers to accelerate energy efficiency goals such as carbon-neutral homes and businesses.