We at Inovest are genuinely concerned with the quality of services we deliver to our customers, and we know to reach the desired level of quality it is crucial to hear and act-upon our clients' concerns, feedback and complaints.
We are sure your input will only enhance our services, products and values; therefore, we are pleased to provide you with a simple guide on how to deliver your feedback, concerns or complaints to us.
Sending a written complaint by post to Bahrain Financial Harbour, East Tower, 35th Floor, P. O. Box 18334 Manama - Kingdom of Bahrain
You can also communicate with us through any convenience mean of communication mentioned below:
INOVEST BSC PUBLIC Tel: +973 17155777 Fax: +973 17155888
Once your complaint is received, we shall acknowledge receipt of the same within 5 business days.
The complaint will be investigated with the department concerned and the management.
Within 4 weeks a written reply shall be provided proposing the solution and the actions to be taken.
If the customer is still not satisfied with the outcome, the matter will be escalated to the CEO and board of directors of the company as appropriate.
As per the Central Bank of Bahrain, the customer has the right to escalate the complaint to the CBB within 30 calendar days of the last communication with the company shall it not satisfy him through this link:https://cbb.gov.bh/page-p-making_acomplaint.htm
Yours,
Inovest B.S.C Public
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Inovest BSC published this content on 23 June 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 23 June 2022 11:04:08 UTC.
Inovest BSC Public is a Bahrain-based Islamic Sharia-compliant investment company. The Company delivers investment and financial services with a focus on the Middle East and North Africa (MENA) region. The principal activities of the Company together with its subsidiaries include: investments, including direct investment and securities, and various types of investment funds; establishing and managing investment funds; dealing with financial instruments in the local, regional and international markets; providing information and studies related to different types of investments; providing financial services and investment consultations; establishing joint ventures with real estate, industrial and services companies inside or outside the Kingdom of Bahrain; contracting activities; management of commercial and industrial centers and residential buildings, property leasing, development and their maintenance, among others.