(Cincinnati & Chilliwack, BC; January 20, 2016) Convergys Corporation (NYSE: CVG), a global leader in customer management, is adding 200 new positions at its call centre in Chilliwack.

To start the New Year off right, Convergys Chilliwack is expanding its operations to include technical support roles for a major client in the telecommunications industry.

'We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, excellent communication skills and general knowledge of smartphones and tablets,' said Michael Robinson, Site Director for the Convergys contact center in Chilliwack. 'Working at Convergys as a Customer Support Associate easily serves as a great stepping stone to a career in operations, talent acquisition/recruiting, or training. In fact, more than 79 percent of Convergys' managers began their careers as associates, and we are known for the internal promotion of our employees.'

Through the Convergys Community Action Network (CAN), the company supports philanthropic initiatives throughout all of the communities in which our employees live and work. In Chilliwack this year, Convergys CAN volunteers have supported the Salvation Army's Adopt-a-family.

Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, with benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys

Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Convergys Corporation issued this content on 2016-01-20 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 2016-01-20 18:38:19 UTC

Original Document: http://newsroom.convergys.com/press-release/convergys-chilliwack-growing