CR2 (www.CR2.com) is extremely proud of CIB's phenomenal growth achieved across its digital banking services.
During the period H1 2021, CIB achieved a 116% increase in the number of Mobile Banking transactions and a 34% increase in Online Banking users. CIB Smart Wallet transactions value reached
"CIB is a long-standing Digital Banking customer of CR2.We are proud of the success they have achieved today. Their digital adoption rates underpin how they have optimized the overall digital banking customer experience. They continue to be a leading example of digital transformation success in the region and we look forward to supporting
CR2's Regional Manager,
"I am so pleased to see these outstanding results reported by CIB. Delivering this level of transformation requires commitment, effort and collaboration across the CIB organization. They have demonstrated true commitment to their customers, re-inventing the customer journey and providing safe and convenient banking service to all customers. CIB's adoption of the latest technologies has enabled the bank to redefine their operating model and migrate routing services from the branch to digital platforms. Their performance reported today further strengthens their leading position in the market."
The bank's market position is enviable. CIB has consistently been recognised as the most profitable bank operating in
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