Earnings Results Presentation Fourth Quarter and Full Year 2022

January 13, 2023

Agenda

Page

1

4Q22 and FY 2022 Financial Results

3

2

Financial Outlook

2023 Outlook

19

Medium-term Outlook

22

3

Appendix

26

2

Fourth Quarter and Full Year Results Snapshot

Revenues

4Q22

$18.0 billion

2022

$75.3 billion

RoTCE(1)

4Q22

5.8%

2022

8.9%

Net Income

4Q22

$2.5 billion

2022

$14.8 billion

CET1 Capital Ratio(2)

4Q22

13.0%

3Q22

12.3%

Full Year Key Highlights

EPS

4Q22

$1.16

2022

$7.00

Tangible Book Value Per Share(3)

4Q22

$81.65

vs. 3Q22

2%

  • Continued strong client engagement across ICG
  • TTS revenues up 32% YoY; wallet share gains further strengthened our industry-leading position
  • Securities Services revenues up 15% YoY, benefiting from higher rates and onboarding $1.2 trillion of client assets
  • Markets revenues up 7% YoY, driven by Fixed Income growth of 13% YoY
  • Fixed Income strengthened its leadership position(5)
  • Cards revenues up 8% YoY, with double-digit growth in revenues and interest-earning balances in the second half
  • Wealth revenues down 2% YoY; up 3% YoY ex-Asia(4)
  • Client advisors increased 4% YoY
  • UHNW client acquisitions up 21% YoY
  • Returned ~$7.3 billion in capital to shareholders in the form of common dividends and share repurchases

Note: ICG: Institutional Clients Group. UHNW: Ultra High Net Worth. TTS: Treasury and Trade Solutions. EPS: Earnings per Share. All footnotes are presented on Slide 38.

3

2022 Year in Review Against Our Priorities

Transformation

Strategic Execution

Culture and Talent

Significantly expanded firmwide project management •

Refreshed the strategic vision for Citi, focused around

Made key senior leadership changes

and execution capabilities with clear accountabilities

five core, interconnected businesses:

Refreshed and augmented our talent pool; ~2/3 of

‒ Services:

Redesigned data organization and governance to

open roles filled by external hires

improve data quality and timeliness

TTS: #1 with Large Institutional Clients(1)

Almost 50% of top two management layers new-to-

Invested in Business Risk and Controls capabilities

Securities Services: #4 AUC/AUA, #1 Direct

seat, promoting collaboration and challenging status

to strengthen and automate key controls

Custody(2)

quo

Dedicated 11K people to the Transformation, across

‒ Markets: #1 in Fixed Income, #6 in Equities(3)

More closely aligned compensation with shareholder

operations, technology, risk, data, controls, etc.

‒ Banking: #5 Overall(4)

interests, including by changing deferred cash

AML Consent Order lifted by the OCC

‒ USPB: #2 in Cards(5)

compensation to deferred stock where legally

permitted

‒ Wealth: #5 in Private Banking(6), #3 in Asia(7)

Conducted Risk & Controls Behavioral Assessment

Identified 14 non-strategic consumer markets to exit

to help ensure top seniors are creating the conditions

‒ Closed the sale of 5 divestitures

for excellence

‒ On track to close the remaining 4 Asia sales

Published annual ESG Report, highlighting first year

‒ Mexico consumer and SBMM exit in process

of progress towards $1 trillion sustainable finance

goal

‒ Actively winding down consumer in Korea (ahead

Expanded and raised diversity representation goals,

of plan), China and the Russia franchise

setting 2025 aspirations

Integrated Wealth businesses

Realized cross-firm synergies

Executing with Excellence Across All Priorities To Unlock the Value of Citi

Drive Revenue

Disciplined Expense

Improve Returns

Maintain Robust

Over the

Growth

Management

Capital & Liquidity

Medium-Term

Note: AML: Anti-Money Laundering. TTS: Treasury and Trade Solution. USPB: US Personal Banking. SBMM: Small Business and Middle-Market Banking. OCC: Office of the Comptroller of the Currency. RWA: Risk-Weighted Assets.

AUC: Assets Under Custody. AUA: Assets Under Administration. All footnotes are presented on Slide 38.

4

Reminder That Our Path Forward Comes In Three Phases & 2023 Falls In Phase 1

PHASE 1

Execute and Invest

  • Ramp up of execution against transformation milestones
  • Investment-drivenrevenue growth
  • Top-linebenefits from macro factors
  • Continued investments in front office, technology and digital
  • Rigorous tracking of progress

Lay the Foundation

PHASE 2 (3-5 YEARS From 2021)

Deliver Medium-term Targets

  • Mix begins to shift towards higher returning businesses (Services, CCB(1) and Wealth)
  • Transformation efficiencies begin to materialize
  • Improved returns

~11-12% RoTCE

PHASE 3

Longer-term

  • Further revenue growth from investments
  • Normalization of expenses will start to self-fund investments
  • Higher returns
  • Simpler organization

Longer-term Benefits Materialize

2023 - Relentless Execution

  • Execute: Against our transformation
  • Execute: Simplify the organization and management structure
  • Execute: Close signed divestitures and announce others
  • Execute: Accelerate wind-downs
  • Execute: Continue to deliver on our strategy and show proof points

Note: All footnotes are presented on Slide 38.

5

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Disclaimer

Citigroup Inc. published this content on 13 January 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 13 January 2023 13:09:06 UTC.