Carter Bank & Trust announced that it has hired Richard Owen as senior vice president and director of mortgage banking to launch a new mortgage lending division. In this position, Owen will work to ensure that mortgage originations and operations meet quality standards, settlement timelines and compliance requirements and exceed customer and investor expectations. Owen brings more than 20 years of experience in working with banks to expand product lines and form new strategic partnerships, which have resulted in improved revenue performances primarily in underperforming, highly regulated and complicated business channels. Before joining Carter, Owen was senior vice president of the mortgage division for Middleburg Bank in Richmond, where he led this newly formed division in sales, marketing, operations and compliance. Prior to this, he was senior vice president for the Virginia Bankers Association and executive director of the Virginia Mortgage Lenders Association.