Care.com Enhances its Caregiver Screening with In-Depth Background Checks and Expands Safety Expertise on Board
May 09, 2019 at 11:05 am
Share
Care.com announced that it will launch expansive safety enhancements in the next few months on its U.S. consumer digital platform. These enhancements include in-depth background checks of caregivers and an identity verification pilot. In addition, Care.com has appointed former Homeland Security and State Department Inspector General Clark K. Ervin to its Board of Directors. Caregiver Background Checks – Care.com’s longstanding preliminary screening of individual caregivers already includes a search of a national criminal database and the National Sex Offender Public Website. In the next few months, the Company will begin to implement additional screening on caregivers looking to match with families through the platform with the improvements to be rolled out by the end of the year. The enhancements will include: A Social Security Number verification process for caregivers. An in-depth background check that includes federal and county-level criminal records checks dating back seven years. These checks, which will be paid for by Care.com, will be conducted by a leading provider of background checks and identity services. Displays of the date of the most recent background check on each caregiver’s profile. The Company expects to update these caregiver checks annually and will continue to offer additional a la carte background checks for a fee so families can search to get the most current records available. Care.com continues to remind families that running background checks is only one step in their hiring process. The Company encourages its members to visit its Safety Center and review the five-step process for safer hiring.
Care.com, Inc. is an online marketplace for finding and managing family care. The Company has over 31.7 million members, including 18.3 million families and over 13.4 million caregivers, spanning 20 countries. Its consumer matching solutions allow families to search for, qualify, vet, connect with and select caregivers. It also provides caregivers with solutions to create personal profiles, describe their skills and experience, and otherwise differentiate and market themselves in a fragmented marketplace. In addition to consumer matching solutions, the Company offers its members products and services to facilitate their interaction with caregivers. It serves employers by providing access to certain of its products and services to employer-sponsored families. In addition, it serves care-related businesses, such as day care centers, nanny agencies and home care agencies, willing to market their services to its care-seeking families and recruit its caregiver members.