Banco Bradesco S A : Reference Form 2020

Historical resubmission

Version	Reasons for resubmission	Date of change
V2	Amendments to item 12.5/6	July 1st, 2020
V3	Amendments to itens 12.5/6 and 12.10	September 21, 2020
V4	Amendments to item 12.7/8	November 11, 2020
V5	Amendments to item 12.5/6	December 11, 2020
V6	Amendments to itens 12.5/6, 12.10 and 12.12	December 18, 2020
V7	Amendments to itens 12.5/6, 12.10 and 12.12	January 5, 2021
V8	Amendments to itens 12.5/6, 12.7/8, 12.9, 12.10 and 12.12	January 18, 2021
V9	Amendments to itens 12.7/8 and 12.12	January 18, 2021
V10	Amendments to item 12.5/6 and 12.10	January 20, 2021

Summary
1. INDIVIDUALS RESPONSIBLE FOR THE FORM .........................................................................................	8
1.1	- DECLARATION AND IDENTIFICATION OF THE INDIVIDUALS IN CHARGE ............................................................	8
1.1	- CEO'S STATEMENT ..................................................................................................................................	9
1.2	- INVESTOR RELATIONS OFFICER'S STATEMENT .........................................................................................	10
1.3	- STATEMENT OF THE CEO / INVESTOR RELATIONS OFFICER ......................................................................	11
2. INDEPENDENT AUDITORS ........................................................................................................................	12
2.1/2.2 - IDENTIFICATION AND REMUNERATION OF AUDITORS ............................................................................	12
2.3	- OTHER RELEVANT INFORMATION..............................................................................................................	12
3. SELECTED FINANCIAL INFORMATION....................................................................................................	13
3.1	- FINANCIAL INFORMATION - CONSOLIDATED..............................................................................................	13
3.2	- NON-GAAPEARNINGS ...........................................................................................................................	13
3.3	- SUBSEQUENT EVENTS TO THE LATEST FINANCIAL STATEMENTS .................................................................	13
3.4	- INCOME ALLOCATION POLICY ...................................................................................................................	17
3.5	- DIVIDEND PAYOUTS.................................................................................................................................	19
3.6	- DECLARATION OF DIVIDENDS TO THE WITHHELD PROFITS OR THE RESERVES ACCOUNT ...............................	21
3.7	- LEVEL OF INDEBTEDNESS ........................................................................................................................	21
3.8	- OBLIGATIONS .........................................................................................................................................	21
3.9	- OTHER RELEVANT INFORMATION..............................................................................................................	22
4. RISK FACTORS...........................................................................................................................................	23
4.1	- DESCRIPTION OF RISK FACTORS ..............................................................................................................	23
4.2	- DESCRIPTION OF THE MAIN MARKET RISKS ...............................................................................................	39
4.3	- NON-CONFIDENTIAL AND RELEVANT LITIGATION, ARBITRATION OR ADJUDICATORY PROCEEDINGS ................	43

4.4 - NON-CONFIDENTIAL AND RELEVANT LITIGATION, ARBITRATION OR ADJUDICATORY PROCEEDINGS WHOSE APPELLEES ARE ADMINISTRATORS, FORMER ADMINISTRATORS, CONTROLLERS, FORMER CONTROLLERS OR

INVESTORS......................................................................................................................................................	52
4.5 - CONFIDENTIAL RELEVANT PROCEEDINGS..................................................................................................	52

4.6 - NON-CONFIDENTIAL AND RELEVANT JOINT LITIGATION, ARBITRATION OR ADJUDICATORY PROCEEDINGS,

RECURRING OR ANCILLARY...............................................................................................................................	52
4.7	- OTHER RELEVANT CONTINGENCIES ..........................................................................................................	53
4.8	- RULES OF THE COUNTRY OF ORIGIN AND THE COUNTRY WHERE THE SECURITIES ARE GUARDED ..................	53
5. RISK MANAGEMENT AND INTERNAL CONTROLS ................................................................................	54
5.1 RISK MANAGEMENT POLICY ........................................................................................................................	54
5.2	- MARKET RISK MANAGEMENT POLICY ........................................................................................................	61
5.3	- DESCRIPTION OF THE INTERNAL CONTROLS .............................................................................................	64
5.4	- INTEGRITY PROGRAM..............................................................................................................................	66
5.5	- SIGNIFICANT CHANGES............................................................................................................................	70
5.6	- OTHER RELEVANT INFORMATION - RISK MANAGEMENT AND INTERNAL CONTROLS .......................................	70

.................................................................................................................................135

6. ISSUER'S HISTORY ....................................................................................................................................

71

6.1 / 6.2 / 6.4 - ESTABLISHMENT OF THE ISSUER, TERM OF DURATION AND DATE OF REGISTRATION AT THE CVM .71

6.3	- BRIEF HISTORY ......................................................................................................................................	71
6.5	- BANKRUPTCY INFORMATION FOUNDED ON RELEVANT VALUE OR JUDICIAL OR EXTRAJUDICIAL RECOVERY .....	72
6.6	- OTHER RELEVANT INFORMATION..............................................................................................................	72
7. ISSUER'S ACTIVITIES ................................................................................................................................	73
7.1	- DESCRIPTION OF THE MAIN BUSINESS ACTIVITIES OF THE ISSUER AND ITS SUBSIDIARIES .............................	73
7.2	- INFORMATION ON OPERATING SEGMENTS .................................................................................................	73
7.3	- INFORMATION ON PRODUCTS AND SERVICES RELATING TO THE OPERATIONAL SEGMENTS ...........................	77
7.4	- CUSTOMERS RESPONSIBLE FOR MORE THAN 10% OF THE TOTAL NET REVENUE .......................................	101
7.5	- RELEVANT EFFECTS OF THE STATE REGULATION OF ACTIVITIES ...............................................................	101
7.6	- RELEVANT REVENUES COMING FROM FOREIGN COUNTRIES .....................................................................	133
7.7	- EFFECTS OF FOREIGN CONTROL ON ACTIVITIES ......................................................................................	133
7.8	- SOCIO-ENVIRONMENTALPOLICIES..........................................................................................................	133
7.9	- OTHER RELEVANT INFORMATION............................................................................................................	134
8. EXTRAORDINARY BUSINESS.................................................................................................................	135
8.1	- EXTRAORDINARY BUSINESS...................................................................................................................	135
8.2	- SIGNIFICANT ALTERATIONS IN THE ISSUER'S MANNER OF CONDUCTING BUSINESS .....................................	135

8.3 - SIGNIFICANT CONTRACTS NOT DIRECTLY RELATED TO OPERATING ACTIVITIES ENTERED INTO BY THE ISSUER

OR BY ITS SUBSIDIARIES

8.4	- OTHER RELEVANT INFORMATION............................................................................................................	135
9. RELEVANT ASSETS .................................................................................................................................	136
9.1	- RELEVANT NON-CURRENTASSETS - OTHERS .........................................................................................	136
9.2	- OTHER RELEVANT INFORMATION............................................................................................................	138
10. OFFICERS' NOTES .................................................................................................................................	141
10.1	- GENERAL FINANCIAL AND EQUITY CONDITIONS ....................................................................................	141
10.2	- FINANCIAL AND OPERATING INCOME .....................................................................................................	163
10.3	- EVENTS WITH RELEVANT EFFECTS, OCCURRED AND EXPECTED, IN THE FINANCIAL STATEMENTS..............	165

10.4 - SIGNIFICANT CHANGES IN ACCOUNTING PRACTICES - CAVEATS AND EMPHASIS IN THE AUDITOR'S OPINION 166

10.5	- CRITICAL ACCOUNTING POLICIES .........................................................................................................	174
10.6	- RELEVANT ITEMS NOT EVIDENCED IN THE FINANCIAL STATEMENTS .........................................................	176
10.7	- COMMENTS ON OTHER ITEMS NOT EVIDENCED IN THE FINANCIAL STATEMENTS .......................................	177
10.8	- BUSINESS PLAN ..................................................................................................................................	177
10.9	- OTHER FACTORS WITH RELEVANT INFLUENCE.......................................................................................	178
11. PROJECTIONS ........................................................................................................................................	179
11.1	- DISCLOSED PROJECTIONS AND ASSUMPTIONS ......................................................................................	179
11.2	- MONITORING AND CHANGES TO THE DISCLOSED PROJECTIONS..............................................................	179