Five Star Senior Living Inc. announced the appointment of Lauren C. Cody as chief customer officer and Michael S. Lopez as chief people officer. Ms. Cody brings more than 20 years of leadership experience in customer insight, customer experience and general management at multi-billion-dollar retail restaurant companies. Most recently she served as Senior Vice President, Chief of Staff & Chief Customer Officer at Panera Bread Company, which operates 2,200 cafes across the U.S. Previously, for more than a decade, Ms. Cody held executive positions focused on consumers and business strategy at McDonalds Corporation.

Mr. Lopez has more than 20 years of experience leading people and talent strategies for large, multi-unit hospitality, retail and food service brands. He most recently served as Vice President of Human Resources for Royal Caribbean International where he was responsible for a global workforce of 75,000 servicing more than seven million international guests annually.