Agilysys : Making it Easier to Manage Your Property
January 14, 2019 at 04:54 pm
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Over the past 20 years, many facets of the hospitality industry have shifted to adapt to new technology and changing consumer behaviors. This has in turn changed how owners and operators conduct business. More PMS (Property Management System) technologies are aimed mainly at the customer service back-end, and in keeping with this trend, digital information about guests enables front desk staff to accommodate personal preferences such as room type, location, amenities and much more.
We're seeing more operators reduce labor costs through technology adoptions. Modern, cloud-based hotel technology is generally more cost-effective than premise-based systems. Cloud-based PMS eliminates the need for significant upfront hardware costs and software licenses, as well as ongoing maintenance costs related to equipment that becomes outdated. One of the most convenient benefits of a cloud-based system is the ability to manage a property from almost any place at any time. This allows an owner or general manager to manage rates or arrange housekeeping schedules from home if they wish, and management has access to dozens of reporting features remotely.
With cloud-based hotel technology resort software is no longer limited to optimizing operations either. It is being used to influence guest engagement in a big way. Another sophisticated component is the compatibility with voice-based AI systems like Amazon's Alexa. Since it's API-based, this and other integrations add more value to hospitality enterprises who are looking for new, technologically advanced PMS solutions that serve front- and back-of-the-house, as well as guests.
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Agilysys Inc. published this content on 14 January 2019 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 14 January 2019 16:53:06 UTC
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management Systems (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions integrated with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.