Absolute Software Corporation announced the launch of Absolute Service, an IT Service Management (ITSM) solution. Absolute Service combines people, process, and information technology so that IT services can align with the needs of the business. Built on a foundation of data from all areas of the organization, IT can use ITIL certified best practices to apply precise control over the levels of service they deliver, predicting potential points of failure, and making real-time decisions for the most efficient and cost-effective outcome.

Absolute Service is highly customizable, flexible and quick to deploy. Customers have the choice of an on-demand or on-premise deployment and unlike traditional ITSM solutions, customers can easily transition between either model to support current and future scalability. The Absolute Service user interface is highly customizable with more than 140 widgets so that technicians can self-design their user interface for an interactive and efficient working environment.

To support IT mobility, technicians can access the console on-the-go with native apps for iOS and Android.