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M a y 2 0 2 6
The following presentation contains forecasts, plans, management targets, and other forward-looking projections relating to M3, Inc. and/or its group. These statements are drawn from assumptions of future events based on data currently available to us, and there exist possibilities that such assumptions are objectively incorrect and/or may produce differing actual results from those mentioned in the statements.
Furthermore, information and data other than those concerning the Company and its subsidiaries/affiliates are quoted from public information, and the Company has not verified and will not warrant their accuracy or dependability.
This presentation is provided for informational purposes only and does not constitute an offer or solicitation to buy or sell any securities. Any investment decisions should be made at your own discretion and responsibility.
M3, Inc.
The Impact of AI Advancements on M3
- How do you view the negative impact of AI on m3.com?
- How do you perceive the risks and opportunities brought about by AI?
1. How do you view the negative impact of AI on m3.com?
-
How do you perceive the risks and opportunities brought about by AI?
Three Frequently Asked AI Related Questions
Impact on m3.com
Core Needs of Site Visit
AI
Proprietary AI
Personalization
Core Needs
of Site Visit
Traffic is almost
entirely direct and the primary objective is the regular update of the healthcare knowledge and news
Thorough Personalization by AI
Content is already thoroughly personalized for each physician member utilizing AI
Planned Implementation of proprietary AI for physicians
The implementation of proprietary AI features is planned to answer clinical questions
The negative impact of AI is limited. The advancement of AI is a tailwind for further value enhancement and platform strength for m3.com.Channel Mix* Content Usage Patterns on m3.com*
Search engines
~2%
Search
~1%
Others (direct, etc.)
~98%
Knowledge/infor mation updates
~99%
Search use is limited, positioned as a daily information platform that supports physicians' proactive knowledge updates.* As of March 2026
Core Needs of Physicians
to Visit m3.com
Core AI
Needs of Persona-Site Visit lization
Proprietary AI
AI personalized content
⯀ Content is optimized based on each physician's profile and preferences by fully utilizing AI
⯀ AI-personalized content accounts for approx. 80% of the m3.com top page
AI Utilization on m3.comCore AI
Needs of Persona-Site Visit lization
Proprietary AI
Total Member Engagement Time
Unit: Index with FY2021Q4 as 100
100
113
124
FY2021Q4
3 Years
Pre-ChatGPT Launch
FY2024Q4 FY2025Q4
1 Year
By fully leveraging AI, physician member activity on m3.com is accelerating exponentially…enjoying tailwinds from AI advancements.Trends in Physician Member Activity
on m3.com
Core AI
Needs of Persona-Site Visit lization
Proprietary AI
1. How do you view the negative impact of AI on m3.com?
2. How do you perceive the risks and opportunities brought about by AI?
- What is the financial impact of AI?
Business segments facing competitive decline due to AI advancement
Business segments gaining competitive strength through AI advancement
When weighing AI risks and opportunities, businesses standing to gain far outnumber those at risk.M3: AI Advancement - Risks vs. Opportunities
Group Revenue Split:
"AI-Positive" vs. "AI-Negative"
Negative
~1%
Businesses expected to be negatively impacted:
⯀ AskDoctors
⯀ Academic Editing Support, etc.
Positive
~99%
While some businesses will be negatively impacted by AI, the effect is minimal - the vast majority stand to benefit.Group-Wide Impact of AI Advancement
Operational Efficiency
Quality Checks and Error Reduction
Creating Unique Added Value
3-1. Insight Extraction
3-2. Timing Optimization
3-3. Decision-Making Support
Streamlining tasks at an overwhelming speed through AI
Using AI to catch oversights that exceed the limits of human attention
Extracting insights unconstrained by conventional wisdom, based on vast amounts of data
Eliminating constraints tied to human working hours, enabling appropriate service delivery at any time
Supporting better decision-making beyond human capacity, based on vast amounts of data
Internal Utilization
External Provision
AI-Driven Business Growth Drivers
AI skills
/Business implementation know-how
Overwhelming platform capabilities
Massive data exclusively available within the group
M3's
competitiveness
continues to strengthen
Multiple monetization streams through ecosystem
As AI becomes commoditized and accessible, M3 differentiates through proprietary data. Multi-faceted monetization through the ecosystem further strengthens competitiveness.Foundation for Enhancing M3's Competitiveness
...and the Expansion of Business Potential Accelerates Further
A virtuous cycle of growing competitiveness is driven not by a single business but across multiple layers, further accelerating the expansion of diverse business groups.
- How do you view the negative impact of AI on m3.com?
- How do you perceive the risks and opportunities brought about by AI?
3. What is the financial impact of AI?
Three Frequently Asked AI Related Questions
AI Positive Impact on Operating Profit*
Future
AI Impact
⯀ Exploring opportunities across 5 x 2 = 10 domains in all businesses
⯀ The impact will be: AI-driven efficiency
<<<< New AI-driven value creation
FY2025
n= JPY 74.7Bn*
Approx.
15%
We have leveraged AI in dozens of areas beyond efficiency gains, already generating approx. JPY 10 Bn in operating profit. The AI impact on operating profit is expected to expand further in the future.
* Excluding one-off factors such as impairment losses and gains on sales
AI Impact on Operating ProfitEffective June 1, M3 will update its Group Mission as follows:
【New Mission】
"Using technology creatively to help as many people as possible live longer, healthier, and happier lives, while minimizing unnecessary healthcare costs."
"Two Key Pillars" of This Update:
1
From "Internet" to "Technology"
We define cutting-edge technologies, including AI, not simply as tools, but as core capabilities that enable us to fulfill our mission.
A Commitment to "Creative Use"
2
We will continually challenge ourselves by asking, "How would M3 use this?"-and pursue real-world impact through distinctive, non-imitative approaches.
Our fundamental philosophy
-"One More Life, One Less Cost" - remains unchanged.
What is evolving are the means we use and our commitment to achieving this mission.
I look forward to working together with all of you to address the healthcare challenges of the AI era.
We have shared the above message to all M3 Group staff of approx. 17,000 across 18 countriesRefreshing M3's Mission
FY2025 Actuals
Revenue growth excluding COVID-related items:
+24%, comparable
Unit: JPY MM | FY2024 | FY2025 | YoY | |
Revenue | 284,900 | 351,363 | +23% | |
Operating profit | 62,971 | 73,547 | +17% | |
Profit before tax | 64,785 | 76,276 | +18% | |
Profit | 44,340 | 54,046 | +22% |
Recognized JPY 6.7 Bn impairment losses primarily in Overseas in Q4. With steady performance in existing businesses, both revenue and profit grew by double digits. Achieved record-high operating profit*, effectively exceeding the peak of the COVID-19 demand surge.
* Excluding the impact of gains related to Medlive IPO in FY2021
FY2025 Consolidated ResultsAmount of Losses
Business Background
M P
JPY
2.1 Bn
Medical institutions support business
Overseas
JPY
4.6 Bn
U.K.
Career for Doctors
U.S.
Clinical Trials
Business outlook deteriorated due to the impact of FY2026 medical fee revisions in Japan
Continued deterioration of the business environment in the UK, driven by large-scale physician strikes and shifts in healthcare-related policies
Negative impacts materialized including project cancellations in the vaccine-related projects due to the shifts in US vaccine policies
Impacted primarily due to the external environment, such as changes in healthcare policies.* Please refer to the slide titled "Abbreviations of Segment Names" for the definitions of the segment abbreviations used in this presentation
Details of Impairment LossesUnit: JPY MM | FY2024 | FY2025 | YoY | ||
Domestic | Medical Platform | Revenue | 91,566 | 107,830 | +18% |
Profit | 34,105 | 35,918 | +5% | ||
Evidence Solution | Revenue | 24,244 | 24,521 | +1% | |
Profit | 4,345 | 5,120 | +18% | ||
Career Solution | Revenue | 20,914 | 22,799 | +9% | |
Profit | 5,656 | 5,925 | +5% | ||
Site Solution | Revenue | 47,043 | 54,353 | +16% | |
Profit | 5,422 | 5,766 | +6% | ||
Patient Solution | Revenue | 21,919 | 56,877 | +159% | |
Profit | 824 | 2,686 | +226% | ||
Emerging Businesses | Revenue | 2,453 | 2,230 | -9% | |
Profit | 1,003 | 4,878 | +386% | ||
Overseas | Revenue | 80,570 | 86,921 | +8% | |
Profit | 14,745 | 14,898 | +1% | ||
⯀ Solid momentum in both businesses of pharma marketing and DX of the clinical scene
⯀ Order backlog: +12% for pharma marketing as of FY2025 end
⯀ Profit grew by 11%, excluding impairment losses recognized in FY2025
⯀ Order backlog: JPY 37.2 Bn
⯀ Improved revenue mix led to OP growth exceeding that of revenue
⯀ In addition to businesses for physicians and pharmacists, occupational physician dispatch services and others contributed
⯀ Revenue: steady growth driven by both acquisition effects and existing businesses
⯀ OP: recording gains on real estate sales
⯀ Gain on sale of associate shares: approx. JPY 4 Bn
⯀ Each business delivered generally solid performance
⯀ Profit grew by 16%, excluding impairment losses recognized in FY2024 and 2025
FY2025 Consolidated Results by Segment
Pharmaceutical Sales & Marketing DX10 years ago
Present
Future
M3's Role
TAMdown by ~300 Bn yen
Industry productivity improvement from DX
MR
Related Costs
Internet
99%
1.5 Tn yen
1%
95%
1.15 Tn yen
5%
70~80%
700~
800 Bn yen
20~30%
(2) MR Activity DX Support
(1) Internet Marketing
Support
(3) Data-driven Marketing Support
15 Bn yen 70 Bn yen 200~ 300 Bn yen
M3 involvement is to go beyond the bounds of the internet to improve productivity across the entire industry.Ref: M3 survey and estimate; numbers are approximate
Pharma Marketing Cost and TAM for M3(10,000)
7
6
5
Historical Peak
65,752 MRs
-950
-1,095 -522
-752
-2,533
-2,742
-3,572
-1,738
-2,166
43,646 MRs in FY2024
(Second largest decline ever)
-2,963
-3,073
4
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024
In addition to a decrease in the number of MRs, an increasing number of contract reps and online reps who work exclusively online or by phone.... The trend toward sales efficiency is expected to continue.* Source: MR Certification Center "2025 MR White Paper"
Trend of Domestic Pharmaceutical Sales Reps (MRs)
Revenue Snapshot
(breakdown by service category)
JPY 40~50 Bn
③
②
①
JPY
100~150 Bn
2~3x
③
①
②
Currently providing the following services:
① Internet Marketing Support (MR-kun, Web Conferences, etc.)
② MR Activity DX Support (eCSO dispatch, my MR-kun, etc.)
③ Data-driven Marketing Support (data utilization support leveraging "m3.com" and "JAMDAS")
Our focus remains on boosting value-added, integrated service offerings and scaling up deal size
Drugs Covered by M3 Services*
~250
~2x
~500
Sales per Drug*
~JPY 150MM
~2x
JPY
200~300MM
End of March 2026
Perspective
Term Growth
Mid-to-long
Business expansion driven by increased drug coverage and higher revenue per drug.
* Limited to drugs with M3's annual revenue contribution of over JPY30MM
Potential of Pharma Marketing Support Business
DX of the Clinical Scene
Number of Medical Institutions Using M3 DigiKar
9,600
⯀ The cumulative number of installations is approx. 9,600. Steady progress
⯀ Co-selling with DigiKarSmart further increases the added value of DigiKar
FY15 16 17 18 19 20 21 22 23 24 25
Incontestable #1 market share within cloud-based digital health records, approx. 470 million charts.M3 DigiKar EHR Growth
Physical
Medical Institutions:
Online
Appointment
Next
Appointment
Auto-
Reception
M3 DigiKar Smart
Payment
Consultation
Linking to
EHR
Managing System
Patients:
Mobile App
95,000 reviews with a rating of 4.6 from users, a new patient experience created, and a high rating in the category.
* Taken from the following URL, as of April 24, 2026
https://apps.apple.com/jp/app/m3%E3%83%87%E3%82%B8%E3%82%AB%E3%83%AB%E3%82%B9%E3%83%9E%E3%83%BC%E3%83%88%E8%A8%BA%E5
%AF%9F%E5%88%B8/id1563102530
DX of Clinics: DigiKar SmartUnit: Index with FY2021Q3 as 1
17,743
13,201
11,400
10,042
9,437
7,089
5,673
4,3204,741
2,067
2,973
1
44 173 479
1,0701,368
17,446
⯀ Rapid market penetration of DigiKar Smart as the clinics' infrastructure # of Users: 1.8x YoY Txn Amount:1.9x YoY
⯀ Video call has been added and is expanding as an infrastructure for telemedicine
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY21
FY22
FY23
FY24
FY25
* Quarterly sum of monthly UUs
No. of DigiKar Smart UsersNo. of Institutions with Healthcare Services Introduced
~15,000
~2x
30,000~
+α
Mid-Term Growth Perspective
End of March 2026
Sales per Institution
~JPY 1.1MM
2~3x
JPY 2~3MM
Currently providing the following services:
⯀ EHR (M3 DigiKar)
⯀ M3 DigiKar Smart
⯀ Support for home-visit physicians
⯀ Real estate-related business
Continuously promote the development of new services
Broadly support DX of the clinical scenes by increasing the number of institutions and service offerings.
Potential of Services for Medical Institutions
The White Jack Project
Phase 1 Happiness-i
General Public
(consumer)
Pre-Onset/ Healthy Person
After Onset/ Patient
Phase 4 EBHS
Phase 6 Medcare
Phase 5 M3 Health Design
Phase 3 Cancer Prevention
Phase 2 Rinkai Medical
Future expanding priority areas | |
Traditional main business domain |
HCP
(e.g. wholesaler)
Phase 7 MinaCare
Phase 8 EWEL
"The White Jack Project"
Number of Employees Covered by Enterprise Services
Covers more than 7.3 million*
Unit: 10,000 ppl
~730
employees as of FY2025Q4 with the following services
1 18 19
203
78
293
Approx.
561x
⯀ EBHS Life
⯀ Cancer prevention
⯀ White Jack M3PSP
⯀ AskDoctors
⯀ Booking & conducting medical check-ups
⯀ Employee health data management
⯀ Dispatch of occupational physicians and stress checks
⯀ Services for health insurance organizations
⯀ Employee benefit platform
FY19 20 21 22 23 24 25*
Expanding business foundation to create ecosystem synergies… the addition of EWEL in FY2025 marks the transition to a new phase, exceeding 7 million employee coverage.* Including approx. 4 million of service users of EWEL who are reachable via email and other means (to be refined)
Expand Coverage of Enterprise ServicesNumber of Employees Covered by
Enterprise Services
~7.3M
~2x
~15M
Mid-Term Growth Perspective
End of March 2026
Sales per Employee
(# of Products)
~JPY 2,500
(~10)
Approx. 2~4x
Approx.
With the addition of EWEL, employee coverage is 7.3 million* as of FY2025Q4
Various services of the White Jack Project are being deployed across these areas of coverage:
⯀ EBHS Life
⯀ Cancer prevention
⯀ White Jack M3PSP
⯀ AskDoctors
⯀ Booking & conducting medical check-ups
⯀ Employee health data management
⯀ Dispatch of occupational physicians and stress checks
⯀ Services for health insurance organizations
⯀ Employee benefit platform
JPY 5,000
~10,000
(~15)
Combining further expansion of employee coverage with increased revenue per employee to drive further business growth.* Including approx. 4 million service users of EWEL who are reachable via email and other means (to be refined)
Potential of "the White Jack Project"Overseas
Ratio of doctor members
(As of June 2025)
Including regions not shown above, more than 7 million doctor members and panelists, covering 50% of doctors worldwide.
*The no. of doctors in Japan is based on data from the Ministry of Health, Labour and Welfare (2022). The no. of doctors in other countries is based on the latest data from WHO and other sources.
Number of Doctor Members and Panelists (Global)
Unit: JPY MM
North America
Europe
APAC
and others
86,905
80,506
30,522
30,482
33,692 38,201
16,333 18,182
Growth Rate
+8%
+0%
+13%
+11%
North America
⯀ While clinical trials were negatively impacted by vaccine-related headwinds, other businesses performed generally solidly
Europe
⯀ Remained solid, primarily in France, alongside the contribution from acquisitions
APAC
⯀ +16% at constant currency
⯀ Contribution from Limbic
FY2024 Q1-Q4
FY2025 Q1-Q4
acquisition
Segment profit increased +16% driven by solid revenue and an improved sales mix, excluding impairment losses recognized in FY2024 and 2025.Overseas Segment: Sales by Region
Unit: JPY Bn
Service for Doctors
(Platform for doctors in North America, Europe, and APAC and EHR)
390
Business Intelligence
(M3 Global Research: Expanding in North America, Europe, and APAC)
340
290
250
190
140
110
Approx.
3.6x
300
250
160
130
180
Approx.
3.3x
98
330
Clinical Trials
(Operation of clinical trials sites in North America)
Career for Doctors
(Human resources business centered on doctors in North America and Europe)
68 77 93
29
46 39 28
47
75
52
99
Approx.
2.7x
Approx.
19 20 21 22 23 24 25
1.0x
19 20 21 22 23 24 25
120130125
19 20 21 22 23 24 25 19 20 21 22 23 24 25
Despite negative impacts in some areas due to environmental changes, achieved growth trends across many other businesses.Based on each subsidiary's principal business, aggregated by fiscal year
Overseas Growth Trends by Business (Full Year)
Unit: JPY Bn
JPY 2.0
Bn+ Annual Revenue
Number of Businesses
6
Approx. 2x
12
~2x
~20
CLUB
ss
Busine
Sales per Business
5.5
Approx. 1x
7.0
~2x
10.0
~12.0
Mid-Term
Growth Perspective
Illustrative Revenue Total
(incl. non-JPY2.0 Bn+ Annual Revenue CLUB Business)
42.0
Approx. 2x
87.0
~3x
200.0
~250.0
End of March 2026
End of March 2021
Aim to further expand overseas businesses by driving both the number of businesses and sales per business.
Apply fixed exchange rate for fiscal year onwards (e.g., 150 JPY/USD, 200 JPY/GBP, 180 JPY/EUR)
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Disclaimer
M3 Inc. published this content on May 01, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 01, 2026 at 07:01 UTC.

















