UPS and Henry Schein, Inc. announced an agreement to explore and test a variety of drone delivery use cases. The use cases would examine unmanned aerial vehicles within business-to-business operating models. The initiative to explore drone deliveries will begin in 2020 and will focus on testing the transport of essential healthcare products by UPS to customers of Henry Schein, a provider of healthcare solutions to office-based dental and medical practitioners.

UPS Flight Forward and Henry Schein will explore methods under oversight of the Federal Aviation Administration to test final-mile delivery where traditional road transport may be less effective or timely. This may include health campuses, remote communities, or temporarily inaccessible areas due to natural disasters. In September 2019, UPS Flight Forward, the company's drone airline subsidiary, received the Federal Aviation Administration's (FAA) Part 135 Standard certification with authorization for the use of unmanned aircraft systems to operate a drone delivery program at WakeMed Hospital in Raleigh, N.C.