UNITED ARROWS : Monthly Sales Report Q&A for December 2016

Sales Summary for December 2016

Total company sales declined 6.4% to a year ago in December; the YOY sales excluding CHROME HEARTS business' sales in the same month a year ago climbed 2.6%. Same store sales of retail and online stores grew 1.2% to a year earlier.

Winter items such as outerwear, knitwear and scarves were popular in December. Stable move of jackets and pants for men, and blouses, skirts and dresses for women also bolstered the results. While number of customers at existing retail stores declined 4.6% to a year ago, number of customers at existing stores including retail, UNITED ARROWS LTD. Online Store and ZOZOTOWN decreased around 0.1% to a year earlier. In CHROME HEARTS business that was split from UNITED ARROWS LTD. in October 2016, sales climbed 0.6% to a year ago.

For reference, the effect of one more holiday compared to a year ago would have been +1.5% to the same store sales of retail and online.

The following items were especially popular in the month under review:

Outerwear, Jackets, Knitwear, Pants, and Scarves etc.

Outerwear, Dresses, Knitwear, Skirts, and Scarves etc.

Sales Data for FY 2017 (YoY)

Sales Data by Business

Q&A

Please let us know sales trend in December.While YOY sales of existing retail and online stores decreased during the first, second, and fourth week, the YOY sales increased during the other weeks. The fluctuations between weeks were owing to the temperature condition and different schedule of sales events for our royal customers and our house card members. Please provide us with reasons for the range-wide decline of purchasing customers at retail stores.The sales event for our royal customers were held at both our retail stores and own online store this year. And more, several discount promotions were made at online shopping mall such as ZOZOTOWN and iLumine. Due to these initiatives, some part of customers moved from offline to online.Please let us know details of tax-free sales in December.Non-consolidated tax free sales climbed around 17% year on year excluding CHROME HEARTS business' results in December 2015. At the CHROME HEARTS business which became a subsidiary company of UNITED ARROWS LTD. in October 2016, tax-free sales grew about 7% to a year ago. The sales grew roughly 12% year on year in UNITED ARROWS LTD. and the CHROME HEARTS business total.Why was the green label relaxing business' results robust?Women's items in general and business items for men were popular in the business. In addition to winter items like outerwear, knitwear and scarfs, sales of business suits for a coming-of-age ceremony were robust.

* 'Total business unit sales' includes the sales of retail, online, and wholesale, etc. 'Outlet sales' includes sales of outlet stores and at special events.
* 'Number of retail customers' and 'Average spend per retail customer' are calculated from retail sales only.
** An existing store is defined as a retail/online store that has been opened for more than 13 months and it was opened in the same month of the previous year. The number is subject to change. In following cases, stores are excluded from the existing store count; retail stores which close one or more days or open in smaller sales spaces due to renovation or other reasons, online stores which close one or more days due to system upgrades or other reasons.
* UA：UNITED ARROWS, GLR：UNITED ARROWS green rabel relaxing, SBU：Small Business Units
* UA includes UNITED ARROWS, BEAUTY&YOUTH UNITED ARROWS, THE SOVEREIGN HOUSE, District UNITED ARROWS, BOW & ARROWS, ASTRAET, monkey time BEAUTY&YOUTH UNITED ARROWS, STEVEN ALAN, ROKU BEAUTY&YOUTH and H BEAUTY&YOUTH
* GLR includes green label relaxing and WORK TRIP OUTFITS GREEN LABEL RELAXING.
* SBU includes 'Another Edition', 'Jewel Changes', 'Odette e Odile', 'Boisson Chocolat', 'Drawer', 'EN ROUTE', 'THE AIRPORT STORE UNITED ARROWS LTD.', 'THE STATION STORE UNITED ARROWS LTD.'
* ASTRAET's results of FY2016 is included in UA's results and excluded from SBU's results of FY2016 to calicurate the YOY data due to our organizational change at April 2016.
* UNITED ARROWS LTD. took steps to spin off the CHROME HEARTS business in October 2016. As a result, CHROME HEARTS business sales are not included in the Company's non-consolidated net sales effective from the month of spinoff. In order to present comparative data for existing businesses in an easier to understand manner, year-on-year monthly information relating to Companywide net sales, the number of customers, and average spending per customer marked with an asterisk is provided after excluding CHROME HEARTS business results from the corresponding month of the previous year.
* CHROME HEARTS business results are also not included in existing store sales, the number of customers, and average spending per customer from the corresponding month of the previous year because the CHROME HEARTS business has been excluded from the number of existing stores from October 2016.

* For detailed data, please download either the relevant EXCEL or PDF files below. If you are interested in historical monthly sales summaries, please select the EXCEL file. If you are interested in only this monthly sales summary, please select the PDF file.

Backnumber

[Retail] Newly opened 1: SBU 1
[Online] None
[Outlet] None

* For detailed data, please download either the relevant EXCEL or PDF file.

The Year Ending March 31, 2017 [ EXCEL/126.0KB ][ PDF/81.0KB ]