The solution helps enterprises improve customer engagement, while protecting consumers from robocalls, call spoofing and fraud. In addition, this partnership has helped enable milestones that continue to set a strong foundation for future branded call enhancements, including:
- Branded calling adoption by over 4,000
U.S. businesses, including 10% of Fortune 500 companies - Over 1.5 billion calls branded in 2024 to date
- Business number registration includes more than 180,000 businesses and 17 million phone numbers
- Implementation of standards and best practices that ensure participants in the branded calling ecosystem deliver scalable solutions
- Adoption of solutions to prevent spoofed calls from reaching consumers
- Out-of-band call authentication across the three major mobile networks, enhancing call security with call authentication and rich call content
"Missed connections have a negative impact on businesses and consumers, and consumers are demanding more protection against fraud," said
“Businesses need to protect their customers and don’t want their brand reputation damaged by spoofed calls,” said
“To really have a significant reduction in robocalls, call spoofing and fraud, we had to provide end-to-end call authentication,” said
The
About First Orion
Since 2008, First Orion has transformed the phone call experience for businesses, carriers and consumers through its industry-leading communication branding and protection solutions. As the market leader in branded calling, First Orion is a trusted partner to Fortune 500 companies and the largest
About Transaction Network Services (TNS)
TNS, a market leader in call identification and robocall mitigation, provides an end-to-end ecosystem for protecting and restoring trust in voice calling. TNS addresses the full needs of wireless and wireline operators globally with TNS Call Guardian®, the industry-leading call analytics solution that protects subscribers from high risk and nuisance robocalls. In addition, its Enterprise product suite, including TNS Enterprise Authentication and Spoof Protection and TNS Enterprise Branded Calling, is taking the next step in enriching consumer engagement, making the voice channel an integral part of an omnichannel customer experience program. TNS analyzes over 1.5 billion call events across more than 500 operators every single day, enabling enterprises to protect their brand and consumers, and carriers to identify more unwanted robocalls. For additional information visit: https://tnsi.com/resource-center/communications/.
About
Learn more about TransUnion Branded Call Display (BCD).
Media/PR Contacts:
First Orion Media Relations
media@firstorion.com
TNS Media Relations
202-836-9112
tns@bluetext.com
TransUnion Media Relations
david.blumberg@transunion.com
312-972-6646
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/7169c2eb-f8f5-4941-a503-706599f33ffb
First Orion, TNS and TransUnion Partnership Helps Standardize Enterprise Vetting and End-to-End Call Authentication Across Branded Calling Ecosystem
First Orion, Transaction Network Services (TNS) and TransUnion (NYSE: TRU) announced their partnership—in effect since 2022— will deliver an estimated five billion branded business calls by the end of 2024.
2024 GlobeNewswire, Inc., source