Temenos announced that Roger Klantschi has been appointed as Executive Vice President of Delivery, Americas, effective immediately. In this new role, Roger will be leading Services and Support for North America and Latin America & Caribbean, with a focus on building customer value and success in the region. Roger will report directly to Alexa Guenoun, President, Americas, and Global Head of Partners, Temenos. Roger will be responsible for leading the Customer Engagement and Delivery Teams across all the company’s products, as well as the newly formed Customer Success division in the Americas to bring best practices in the region and support customers’ business needs and growth. Roger’s more than 30 years of banking expertise in customer services and support, as well as his experience in delivering large-scale digital transformation projects, bring both breadth and depth to the new role. Prior to the company, he spent 18 years at Infosys holding senior executive positions in the US and Europe, including Head of Services for Americas and Europe, and Head of Presales Americas. Roger was also CIO at Banco Hipotecario in Argentina.