Telia Lietuva, AB Appoints Giedre Kaminskaite-Salters as Head of the Newly Established Direct and Digital Channels Unit
January 08, 2019 at 01:15 pm
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The Board of Directors of Telia Lietuva, AB appointed Giedre Kaminskaite-Salters as Head of the newly established Direct and Digital Channels unit that will consolidate the Company’s sales and customer experience management. Starting from January 1, 2019, the new unit of Direct and Digital Channels unites specialists of direct customer care, digital channels and sales support from the Business to Consumers (B2C) and Business to Business (B2B) units as well as specialists of service implementation from the Technology unit. This will help to create a holistic approach to customer experience and facilitate digitisation. For almost five years Giedre Kaminskaite-Salters was Director of Energy Efficiency Programmes at UK energy regulator OFGEM. In December 2015, she became a Head of Legal and later took on the responsibility for Public Affairs at Telia Lietuva as well as the leadership of the Analytics Competence Centre. As Giedre Kaminskaite-Salters has stepped up to her new position, the company has started the recruitment process for the new Head of Legal and Corporate Affairs.
Telia Lietuva AB is a Lithuania-based telecommunication company. The Companyâs principal activity is telecommunications, television (TV) and information technology (IT) services to business and residential customers in the Republic of Lithuania. Its activities are divided into three segments: Business customer segment (B2B) that is responsible for services sales and customer care for big, medium and small business customer and operators, including retail and wholesale telecommunication and IT services; Private customer segment (B2C) that is responsible for service and customer care for private customers, as well as Other segment, which includes technology division and support units financial performance. Its services cover fixed and mobile communications, smart TV and smart phones, IT solutions for business and mobile network.