In this post, Raul Azevedo will be responsible for the work
carried out by the Fraud Management Group, whose goal is to
define and improve operations management processes, and to
detect and resolve problems connected with fraud. Raul
Azevedo will supervise the process of revising and improving
the standards that make up the TM Forum Frameworx in the
specific area of Fraud Management. Responsible for updating
the existing guidebooks, the Portuguese manager will also be
in charge of coordinating the contributions of members of the
group in relation to best practices and attracting new
participants.
Talking about his appointment, Raul says that "fraud
continues to be a considerable threat to profit margins and
the security of service providers. In order to keep one step
ahead, operators must constantly monitor and protect their
businesses and anticipate problems. I am really excited about
being able to share my experience with members of the TM
Forum and help increase even more the knowledge base of this
group, continually improving fraud management processes as
fraudulent practices continue to evolve."
"Fraud management is an essential component in solving the
puzzle of providers' revenue management", says Aileen Smith,
Senior Vice President of TM Forum's Collaboration, Research
and Development. "Under Raul's leadership, the Fraud
Management Group will have a positive impact by providing it
with the knowledge and experience to find common solutions
for this business sector through industry collaboration and
the TM Forum's Frameworx standards.
Raul Azevedo took over his new duties in November and will
hold the position for an initial period of six months, in
line with the policy for the Collaboration Programme. His
first TM Forum project will
Press Contact:
PressDirectoLúcia Amaral, Email: lucia.amaral@pressdirecto.com
Tel: +351 21 750 60 59; Mobile: +351 92 653 44 85
be the Team Action Week 2012 in Madrid, which takes place
between the 23rd and the 27th of
January, followed by the Management World 2012 in Dublin from
the 21st to the 24th of May. Raul
Azevedo will be doing this work in addition to his current
duties as Product Development Manager
at WeDo Technologies, where he is responsible for product
management, development, architecture, quality and R&D, and
manages a team operating in three different countries.
WeDo Technologies is worldwide leader in revenue and business
assurance, offering specialist software and consultancy
services with a view to intelligently analyzing large
quantities of data in an organization. Through its services,
WeDo Technologies helps to reduce or eliminate business or
operational shortcomings and failures, allowing companies to
earn a significant return on their investment by protecting
revenues and reducing costs.
WeDo Technologies works with well known companies, worldwide
leaders in the energy, financial and retail sectors, and also
with more than 100 telecommunications operators in around 80
countries, with a team of more than 400 highly qualified and
trained professionals.
Press Contact:
PressDirectoLúcia Amaral, Email: lucia.amaral@pressdirecto.com
Tel: +351 21 750 60 59; Mobile: +351 92 653 44 85
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3.1.2012 - Raul Azevedo is appointed President of the Fraud Management Group of the TM Forum |